Napul'é... Pizza,Cantina & Crudi di Mare — Restaurant in Sanremo

ENGLISH: I have been coming to this restaurant for two years and we have always enjoyed it. We waited an hour to wait for two dishes that my boyfriend and I had ordered: tagliolini with lobster and a seafood salad. We asked the waiters twice for the delay but they didn't tell us anything. We were only brought very hard bread almost inedible. My boyfriend was disappointed first of all by the quantity of pasta (maximum 100 grams), and by the lobster that was only half of it despite the other years it was always whole (at the same beautiful price of 25 €). The texture and flavor weren't great, despite the live lobsters at the entrance, it didn't feel fresh. In my seafood salad I found two pieces of plastic and then a third one, although I hate leave dishes unfinished I decided to send the dish back in the kitchen in fear of having ingested more before. I pointed out this twice to two different waiters: None of them bothered to tell me anything. When I went to the cashier I pointed out that we received bad service and about the plastic: the cashier started saying that it was not plastic but squid bones that had not been cleaned well and to defend herself by removing the salad from the bill and after several of his attempts to make me change my mind about the service we were insulted on our way out, and sarcastically invited to put a bad review. I think we will never go back to this restaurant.

High price and poor quality of food. This is not Italian food but a TURIST TRAP. Not to mention the service of waitress and cashier: wordless!

ITALIANO: Sono due anni che vengo in questo ristorante e ci siamo sempre trovati bene. Abbiamo aspettato un'ora di orologio per attendere due piatti che avevamo ordinato io e il mio ragazzo: tagliolini all'astice e un'insalata di mare. Abbiamo chiesto due volte ai camerieri ma non ci è stato detto nulla sulla lunga attesa. Ci è stato portato solo del pane in un sacchetto durissimo e quasi immangiabile. Il mio ragazzo è rimasto deluso innanzitutto dalla quantita della pasta (massimo 100 grammi), e dall'astice che era presente solo per metà nonostante gli altri anni fosse sempre intero (allo stesso bellissimo prezzo di 25€). La consistenza e il sapore non erano ottimi, nonostante gli astici vivi all'ingresso, sembrava non fresco. Nella mia insalata di mare ho trovato due pezzi di plastica nei calamari e poi un terzo pezzo, al che ho deciso di rimandare indietro il piatto col terrore di averne ingeriti altri prima. Ho fatto notare due volte la cosa a due camerieri diversi: Nessuno di loro si è curato di dirmi nulla. Quando sono andata in cassa ho fatto presente che abbiamo ricevuto un pessimo servizio e della plastica al che la cassiera si è messa a dire che non era plastica ma ossa di calamaro che non erano stati puliti bene dalla cucina e a difendersi togliendo dal conto l'insalata di mare e dopo diversi suoi tentativi di farmi cambiare idea sul servizio siamo stati palesemente insultati mentre stavamo uscendo, e invitati sarcasticamente a mettere una pessima recensione. Credo che in questo ristorante non ci torneremo mai più.

Prezzo alto e qualità mediocre e scadente del cibo. Per non parlare del...

Chaotic service. We waited for 20 mins for drinks to come. We asked the waiter that took our order about the drinks, he looked at us and left. The other 2 waiters we asked were from different planets. The lasagna was uneatable, had a taste like the meat was weeks old, although it looked terrific. Initially we ordered a Pizza Capriciosa, which came on time. We gave back the lasagna and asked for another Capriciosa. The guy came after 30-40 mins with 2 pizzas. We tried telling him we only have 1 waiting (although we finished eating long time before), he started rolling his eyes and said we have 2 and these are it. Well, great, so what did my kid just eat? 'Cause that pizza didn't look anything like these ones. I asked a poor guy for salt. Saw him after 10 mins running around and asked again. He looked at me and vanished. Came back after 5-10 mins asking what I needed. Asked for a beef well done. I stopped and looked at him and reiterated WELL DONE. He confirmed. Beef came medium ... :) Octopus came burnt. Like that black crust burnt. Maybe it was a birth mark I thought laughing with the others ... Pizzas are good. Pastas also. Anything else is a strech. And the waiters are chaotic, running around not listening and bringing you plates that you have no idea of only to realise it's not yours. Ate here in our last night and I regret it. Ate at Skipper next to it and service was flawless, their sin is they're limited in the menu and we thought trying someting new. Well, not doing that again, that's...

My wife and I came to San Remo for a half day’s trip. We arrived at 2:00PM, when most shops were closed. After an hour of strolling, we walked by this gem. It was spacious, close to the water, and the servers seemed welcoming enough, as we looked through their menu outside, so we decided to go in. The restaurant specializes in typical Italian fare, with extensive variations. Each dish had an explanation in English, Italian, and two other languages, (I don’t remember which). We ordered the eggplant parmesan, a salad with tomatoes, greens, olives, and mozzarella, the vegetarian pizza, and french fries. The restaurant puts New York’s Italian restaurants to shame. The mozzarella in the salad was the best I have ever had; it is soft and melts in your mouth. The eggplant parmesan was the perfect portion; the eggplant was thinly sliced in layers, and the marinara was subtle and flavorful, unlike New York marinara sauce with just tastes like tomatoes in ketchup. The veggie pizza is topped with peppers, zucchini, and eggplant, all of which are grilled. We also ordered cappuccinos after our meal, which were strong and milky with the right amount of froth. The food is simple, yet wholesome and flavorful. Our lunch here definitely added to our wonderful day...