Ocean Blue Café — Restaurant in Motobu

Very disappointed at the service of Ocean Blue Cafe. The food was great, but the rude and impatient manner of one of the staff was quite appalling. There was a misunderstanding as I ask the other staff specifically about how to make reservation for window seats and was told to wait next to the table and fill in after the previous customers have left, instead of waiting in line at the reception desk. So I did what I was told. Soon after I sat down one of the staff asked me (not in a friendly manner) to leave and let a group of caucasian tourists (who didn't make reservation, as I learned later) to take the seats. I was quite confused at first, so of course I tried to explain myself in English. But this staff, despite having a decent level of English communication skills, did not hear me out and asked me to "step aside immediately" very impatiently. Also, I didn't see the caucasian tourists earlier at the reception desk, nor their names on the waiting list, as I went back for more info about window seats (and again ignored by another impatient staff). I can't think of any other excuses for this sort of behavior, if not being discriminatory. The staff could've cleared up the misunderstanding in a polite manner, yet the situation was handled very poorly and I was too upset to enjoy the nice food and view this amazing aquarium/park had to offer for the rest...

PUBLIC SERVICE ANNOUNCEMENT!!

If you come from the same part of the world where I am from and have the expectation that if there is a F&B joint with fishes in tank, u can point to the one you wanna eat and you can have them. This place will disappoint you. I am not very rich so I pointed to a small Tuna (can't afford the fancy whale shark or manta rays) but was firmly told "No".. I was initially disappointed, but somewhat glad after I tasted the food this place offers.

I ordered a cake and it was too sweet and so was the hot cocoa.. the other drink we ordered was coffee and it was too bitter, so the quality of food is quite poor. I am glad they refused my offer to kill the tuna; the tuna would be wasted in the hands of their cooks that produce 1 star food.

However you do not come here for the food or service, you are here for the fishes..

I can't give the ambience more than 5 stars.. but this place dials the ambience up to such extremes it can average the total to a 4 stars in my eyes despite the poor food.

Check out the videos I posted to see...

We paid the extra 500 yen for reserved window seats. We did wait a good hour plus until seated for these seats. The reserved window seats are allotted 40 minutes whereas the unreserved seats (less wait time) are allotted 60 minutes for seated time. I loved the view from our paid seats, however, the tables behind us, got pretty much the same view without paying, and could sit 20 minutes longer to enjoy the views. The food was OK. We ordered the fish and chips (tough fish, stale chips) and the squid ink pasta (it's food court quality, but much better than the fish and chips). Also had the lemon tart, which was very flavorful. All in all, it was a been there done that experience. If I were to visit the cafe again, I would do the unreserved seating, and probably do coffee and dessert while enjoying the view. 3 stars simply for the value, quality of food, and our wait time. The window seating is a 4 -5 star, because it was so relaxing being that close to the sea animals and watching them...