Hamazushi Kyodo — Restaurant in Tokyo

First, I’m going to sound like the old dude that I am. For context, I lived in Japan 30+ years ago. The 100% order as you go conveyor belt sushi is a new concept for me.

I thoroughly enjoyed my experience here. That being said this is not exactly an English friendly environment. The first thing you should do when you get in is tap the screen on the right. It will give you a choice for English. Once you put in how many people are in your party, and whether you want a table or the counter, it will print out a sheet for you, which you have to scan into the QR code readers on the left screen. I didn’t realize this until I saw a Japanese customer make the same mistake and only print out the QR code on the right. Once I overheard him speaking and talking about having to do it on the left, I did the same. I have no idea why the user interface is like this. It’s surprising because all of the other ordering user interfaces were so good. I have no idea why this is a two-step process. While the user interface on the machine on the right allows for English, it’s not exactly clear that you have to scan in with the machine on the left after you’ve printed from the right. I also did not see English on the user interface on the left.

As far as the ordering experience, it was significantly better using the pad that they had at the table and selecting English as your preferred language. What I found interesting was in addition to the touchpad, there is a scrolling menu near the conveyer belt where you can also pick dishes. You just need to know after you’ve selected it to push the Japanese button that says 注文をする (order). From a marketing point of view, I enjoyed this feature.

As far as the quality goes, I was relatively impressed. Things like the Ikura and uni were of very high-quality. My only criticism is the braised sushi. If you donit with the butane torch too close to the fish, you get a gassy taste, and that came through sometime. When this is done right, it’s a great experience.

If you’re willing to struggle with an initial check in a bit, I think this is a great option for...

I've avoided going here for the past 10 years because it doesn't look like a place that serves fine food. However, my son really wanted to go, so we went. It met my expectations... low quality food.

The slices of sashimi were very small and didn't have the luster of delicious, fresh fish. Taste-wise... mediocre. Beyond that, I was surprised that sushi passing by on the conveyor was sloppily put together!! I could not believe what I saw.

I had a few dishes of sushi but couldn't eat much. I ordered a dish of broccoli and potatoes....blah.... it did not look apetising and didn't taste so good. On a positive note, the beer was cold and tasty, but... lol, it's hard to mess that up.

The service was good, though.

As we left I could not believe the line of people waiting to get in!! They must be doing something right for...

This is a fun place with lots of automation, in a very positive way. They have sushi and soups with some extras. You get a number when you check in. When your number is up, you get a table number. You use the tablet to order and your food is delivered via conveyor belt. Everything you need is at the table. Drinks are brought by a person. It was good food and a...