Starbucks Coffee - Nakano Central Park — Restaurant in Tokyo

The location is great, but staff is really hit-and-miss. Some are kind and serve with a smile. Quite a few others have an attitude like you are bothering them by placing an order. Like all SBs in Tokyo, they are fine with taking a table for hours, even if you just order one small coffee. Good or bad, depending if you're the ones sitting or if you're...

2024年12月23日、私たちはキャラメルマキアートとカフェモカ（ホット）のベンティサイズをテイクアウトで注文しました。受け取る際に、私が誤ってモカを床にこぼしてしまい、とても混雑していたので驚いてしまいました。しかし、男性スタッフの方（残念ながらお名前は伺えませんでした）がすぐに駆けつけてくださいました。

何よりも私たちが怪我をしていないか心配してくださり、すぐに床をきれいに掃除してくださいました。さらに、靴を拭くためのティッシュまで用意してくださり、その時周りにいたお客様への配慮も忘れませんでした。そして、新しいモカを作り直してくださいました。

私たちが謝罪した際には「大丈夫ですよ」と優しく声をかけてくださり、落ち着いて状況を対処してくださいました。本当に素晴らしい対応をしてくださり、心より感謝申し上げます。

On December 23, 2024, we ordered a venti-sized caramel macchiato and café mocha (hot) to take away. While waiting, I accidentally spilled the mocha on the floor. I was shocked because the place was so busy. However, a male staff member (unfortunately, I couldn’t get his name) immediately came over to assist us.

More than anything, he was concerned about whether we were hurt and quickly cleaned up the spill. He even provided tissues for us to clean our shoes and ensured that nearby customers were safe. On top of that, he kindly remade the mocha for us.

When we apologized, he reassured us to take it easy and handled the situation with incredible professionalism and kindness. A big thank you to him for his...

Food and drinks are standard Starbucks taste. The customer service by staff is mostly good. The negative point is too many students are using this for studying and many adults working on laptops so it’s always crowded and near impossible to get a seat! But that’s most Starbucks situation in...