Ukai-tei Azamino — Restaurant in Yokohama

We have visited many high-end restaurants, but this experience was deeply disappointing and, frankly, humiliating. We feel it's important to share our story—especially for guests who may not speak Japanese.

When we booked, we were unsure which menu to choose, and the reservation platform suggested we could decide later, with à la carte options available. We were drawn by previous reviews mentioning the teppanyaki lobster, so we chose the teppanyaki menu, expecting some flexibility upon arrival.

The reception greeted us warmly. However, when we tried to ask if we could change to another option or if they had an à la carte menu—as indicated on the website—they didn’t seem to understand us. So we decided to switch to the woodfire menu instead, but we were met with confusion. A staff member with stronger English came over to assist, and we tried to clarify our request.

We were then taken outside, and we asked whether the woodfire menu would be served outdoors. We mentioned we might need our jackets, but the staff reassured us it was indoors. However, instead of being relocated, we were unexpectedly asked to leave.

It became clear that our lack of Japanese language skills created a barrier, and we had to rely on Google Translate to express our disappointment. The way we were handled left us feeling disrespected and unwelcome.

We would not recommend this restaurant to non-Japanese speakers, as it appears the experience may not be as accommodating. We sincerely hope the management takes steps to ensure all guests—regardless of language—are treated with equal...

鉄板焼が好きで色んなところに行っていますが老舗・うかい亭は初訪問です。クリスマスのランチは平日とは言え1ヶ月半前くらいに予約した時点で結構予約は埋まっていました。 予約時間の10分前に到着し，ウェイティングルームで少し待つと案内されました。 個室ではありませんが一部屋に二組しか入れないし間隔がかなり広いのであまり気になりません。 予約しておいたのはあざみ野ランチコース...

【この時期は薔薇の咲くお庭を楽しめる、鉄板料理「あざみ野 うかい亭」でお祝い】

1年前のSNSより…

この日は親族のお祝いにと神奈川県の実家から車で行けてイイお店と探してたところ、ありました！大事な会にピッタリの「うかい」シリーズ この時期はバラ園のあるお庭がステキらしく鉄板料理「あざみ野 うかい亭」がおすすめと聞いてお邪魔してきました

少し余裕持ってと焦って出てきたところ1時間も早く到着してしまい、まずはバラ園のあるお庭を堪能 バラといえば春はボリューム満点、秋は...