Java House Parklands — Restaurant in Nairobi

The food is good but the service is VERY slow!!

You can end up waiting an hour for food. Most recently, I ordered grilled cheese sandwiches and I know from experience that they have mediocre service. I warned them that I will be late for a meeting and I will not pay if my food doesn’t come within 20 minutes. And although the food came, they decided to bring the water that I asked for with my food while they were giving me the receipt. I made sure that I didn’t pay for that Water, they didn’t even bother to argue. I think the owner is trying to pinch pennies and doesn’t want to hire enough workers and the ones he is hiring are lazy and slow and incompetent

If you want to go here warn them that the food should come in time otherwise you’re not going to pay and you will leave - or...

The manager of the day literally demonstrated that she does not entertain a customer who changes mind and wants to cancel a takeaway. I had my lunch seated and had ordered a takeaway for my friend but he changed his mind .

I informed the cashier earlier and apologized for the inconvenience. However when the manager was sought to amend the till, she was not amused at all. I almost decided to pay for the takeaway because of the manager's body language and...

Java used to be known for best coffee and best food in the market at a coffee shop, rest were just there for the coffee. Now tables turn and they have changed many cooking habits and they finally settled down to frozen food processing company which is down side as the taste is no longer the same. Kindly start cooking fresh food and not warm...