We were here for the buffet. First the better aspect of this is their service. Although it was clear they were understaffed and were very stressed, I can see they are trying their best but it meant it was quite challenging to get any real service. And the cleanliness was suspect. I was waiting for them to clean the table that just been made available, I was a cringing at the rush and clearly it wasn’t really clean enough. Wet wipes here we go. Next, the food actually tastes pretty decent....

The food was mediocre and cold. Honestly, the food by street-vendors around Danang tasted better!

The atmosphere felt like a food court/mess hall and noisy but bearable.

The service was horrendous!!! This is not the first and only buffet restaurant we have visited in many countries so we were even more shocked especially since it's by Mecure. The table staff were clearing our plates while we were still eating! My cutlery was placed in an inverted V and all decent restaurants know that...

The food was mediocre—not bad, but not great. During busy times, refills, especially for fruit and ice-cream, tend to be slow. Breakfast was notably better than dinner.

The queue management was poorly organized, with no priority given to guests with dinner buffet coupons or Accor members, which would have significantly improved the experience.

The atmosphere resembled a noisy food court or mess hall, though the noise level was somewhat tolerable.

On a positive note, the staff were...