Malak Al Tawouk — Restaurant in Furn Ech-Chebbak

The biggest liar ever, in partnership with Toters, regarding the delivery time. You choose the store regarding their delivery time mentioned on their page and according to your personal schedule and time, but they will never respect what they promised... they suddenly got surprised that there is a higher demand at lunchtime... so professional!

40 mins for one sandwich to be prepared, this is happening every day for two weeks... but the CEO of MT is so happy to go online in a video to say sorry for the delay, we have fixed it now, and everything is OK again... zero honesty and professionalism.

The MT call center agent will promise you to get back and will never do. New level of...

SUBJECT: food poisoning

My friend and I ordered two big tawouk sandwiches, and unfortunately, both of us experienced severe food poisoning symptoms, including intense vomiting, which required a visit to the emergency room.

Given the circumstances, I strongly urge you to review the quality and storage of your ingredients, particularly the mayonnaise, as improper handling in hot weather could pose a significant health risk. Food safety should always be a top priority to prevent such incidents from happening to other customers.

This experience has been extremely disappointing, and regrettably, I will not be ordering from Malak Al...

I had a negative experience at this specific branch of Malak Al Tawook. I ordered a tawook sandwich and saw the staff just starting the grill, placing some fresh chicken on it. However, instead of using the fresh tawook I waited over 20 minutes for, the sandwich maker used old chicken that appeared to have been sitting out, along with more brought from inside by another staff member at the last minute.

This raised serious concerns about food freshness and hygiene. While the service was acceptable and the staff were polite overall, this kind of food handling is unprofessional and disappointing.

I do not recommend eating from...