Pizza Hut — Restaurant in Ampang Jaya Municipal Council

ordered through their website, set for evening delivery at 2pm. the time arrived, pizza hasnt come and decided to check the pizza tracker on website. it says completed but there was nothing, no phone calls anything. called their customer service, took 5 minutes to pick up and handled me. says there is an order for me and the manager of the branch will call me for an update. waited 30 minutes no calls. I called the customer service twice again, the first time they picked up but instead of handling me i hear voices of the service agent chatting among themselves for 5 minutes while i was on the phone listening to them. the 2nd time they picked up and immediately hang up on me. pizza arrives an hour and half later. worst...

I placed a very large order, but when it came time for delivery, I was told that the order was too big and they couldn’t fulfill it—claiming many riders had canceled. They blamed me for ordering too much. It’s not my responsibility to figure out about the delivery, your team should handle that. I hired your service, you accepted it, and yet my delivery took nearly an hour, excluding food preparation time and only the delivery process alone. Ordered on 8pm but got the food on...

“Worst experience I have ever had in restaurant” I went there for dine in, but how the staff was shouted by the 5 minutes I got headache and I just take my food and walk off from that place. I literally don’t understand is it a mamak restaurant or what, by this screaming noise by the staff. I respect that people can talk it’s normal but not like that conversation will be shouting. A service can cover up a worse food, but a worse service can destroy a good...