Baskin-Robbins Desa University — Restaurant in George Town

Dear Baskin-Robbins Management team, I would like to bring to your attention the attitude of one of your staff members. A Malay female server, tall and slim, displayed poor service！ When I had just entered and was placing my order at the counter, she showed an impatient expression，I am not sure what bad experience she might have gone through today, but such a rude and unpleasant expression should never be shown in your services！！！ I sincerely hope that higher management will look into this matter and take the necessary steps to ensure better customer service in the future Extremely disappointed with the "Special service"at the...

Bad service, staff not friendly, orders were not following sequence. The customers came after me gotten the orders first then i went to follow up but not attend to me seriously and let me standing there waiting for no reason! Even knew was their mistake left out my orders still no sincere apologies Taking long time to redo my order! Even i m paying min spend or rm1 to you, you still need to do your diligent responsibilities and services to all your BR31 customers! BR31 franchised dept should take action against this kind of franchiser, should controlling storewide services instead...

Well I think this place is strategic and there's a lot of choices , I mean cake ice cream and yes of course ice cream. I like this kind of shop lot better than shop lot in mall. The price is of course standard price hahaha and we can pay with cards and grab pay. But I dislike the staff not that friendly and helpful. Maybe they can improve the staff quality and please smile. I know I'm a student but after all...