SDS Bakery & Cafe @ Taman Universiti — Restaurant in Iskandar Puteri

21/2/2025 Bought a regular fruit cake for RM62. The cake tasted like alcohol and the fruits were moldy.

22/2/2025 Went back to the store to return the cake and they said they will get back to me very soon. They called me and promised to compensate me with a RM62 voucher. I asked if there was any solution if we got food poisoning and they said that they will get back to me on this soon.

24/2/2025 Called me the second time and said that they will cover medical fees if we're diagnosed with food poisoning the next day, and they will contact me when the voucher is ready to be collected.

21/3/2025 Haven't gotten any follow up until now.

8/4/2025 Went to branch for updates and was told that the voucher they prepared for me had gone missing. Was told to wait for their factory to print a new one. Was told that the new voucher could be used at another branch that is closer to my house.

10/4/2025 Received a soft copy of the voucher through WhatsApp. It can’t be used at the branch that...

We visited SDS Taman Universiti around 10:30am, and it was quite empty. only us and another couple dining in. The ambience was cozy, air-conditioned, and fairly kids-friendly. After the renovation, the place does feel more comfortable and welcoming.

As for the food, it was average. We ordered the Ayam Percik Set, Ayam Penyet, and Grilled Chicken, along with a few pastries. Nothing particularly impressive, but acceptable.

The downside, however, was the service. The waiter was noticeably unfriendly, with a sour expression, despite it being a quiet morning with hardly any customers. We could understand if it was peak hours and staff were overwhelmed, but at that time the restaurant was calm. Working in a comfortable, air-conditioned environment shouldn’t make a simple smile too difficult.

Overall: nice ambience, average food, but customer service definitely needs...

I had my dinner with my daughter today 7/8/2022 around 7pm so we decided to order seafood agli olio spaghetti and grilled chicken chop mushrooms. When the food arrives its looks pretty good on plates but the chicken chop was totally disappointing salad not fresh totally bitter, Corn was not served on my plate then when i told this issue to some of the staff and later a supervisor came on my table unfortunately she not able to tackle the issue maybe she had contact the manager/management so decided to give a complimentary by giving a ice cream for my daughter or give a discount if im a member to SDS, Sorry for your kindly info your member card DISCOUNTS is for your CUSTOMER /GUEST to use when they purchase item from your restaurant not to use for kitchen TECHNICAL MISTAKE. AND the end i eat only chicken chop with wedges...