Having dinner at table 3 with family and kid.. around 10pm (it's good business).. still que to get the table.. the people taking care the counter not experience at all.. how to manage crowd when busy plus when got table, the table not ready don't have table setting..

First I would to say it's over price.. tomohawk can coz you 1000+ (1kg plus).. if you have at DoubleTree max it's 700 (for 1kg plus).. I take rib eye grain feed it's coz me almost 100.. price like you having at hotel to verses quality and service..better you choose hotel.. I think really overpriced.. I request medium and the meat perfectly cook.. but condiment with the steak is really cheap skate lah.. see picture attached..

I request carbonara for my son.. should be kid get first the meal.. end up my son get food last.. pasta over cooked, the burger was not shouldn't cooking the way.. some part not cook properly.. and the best part I setting front cake counter.. the service staff take the cake with cake serving without wash or clean.. so you can see the some chocolate cake on each side.. the best part you order all food but you need order the cutlery as well coz the staff don't which cutlery should with the food.. I got knife and table spoon only.. after say I need the fork only the give full setup..

Management team please looking this matter.. don't be tiada apa 2 attitude.. but the rib eye meat quality is awesome and cook is perfect.. only one steak you guys cook good and the rest out and it's should not this standard.. don't be surprised if you got color tag at your plate.. and when I ask to cook again burger the chef only take out the meat put in microwave and you have open kitchen..