Starbucks - Permas Jaya — Restaurant in Johor

I am absolutely appalled by the experience my husband and I had at the this branch. As loyal customers of Starbucks, we expect a certain level of quality and service, but this branch failed us miserably.

We were served stale food that was so hard it was nearly impossible to bite. When we brought this to the staff's attention, they didn't offer a fresh replacement but instead microwaved the same stale food. This is completely unacceptable! The taste and texture remained horrible, and it was evident that the food was well past its prime.

To make matters worse, both my husband and I ended up with stomach infections after consuming this subpar food. This level of negligence is not only disappointing but also dangerous.

We will not be returning to this branch and will be warning others about our dreadful experience. This was, without a doubt, the worst experience we've ever had at a Starbucks. If I could give zero...

PLEASE STARBUCKS, THE WIFIS !!! Your wifi systems are terrible 😮‍💨😮‍💨 once I register to the wifi website, every single minute it disconnects!!! Yet, the wifi here is SOOO SLOWW !! Please work on this matter, please. I’ve saw lots of people there, studying and working their owns and how is it possible to have wifi issues?? Please, please fix your...

I had a wonderful experience at the Permas Starbucks, largely thanks to the exceptional service provided by Azmi. Despite the busy moments, Azmi greeted customers with a smile and went above and beyond by offering helpful suggestions when I was indecisive. His assistance left me extremely satisfied and happy...