tbh, I wanted to say absolute thanks to the staffs. Their staff is superb friendly. Even though people are still coming in to the store near to their closing time, but they always greet all of the customer who came. Their greetings can be heard clearly in the store portrayed that they are very friendly. Even when I asked for an additional pump of sugar, they just accept my request. Thank you so much for the great hospitality given by this store.
p/s: the staff said that they close at 11pm if anyone is wondering about the closing time but you will need to always ask them if maybe anything...
Read moreI have no idea why every time I came to this branch of Starbucks, the barista could serve differently? I ordered Dark Mocha Frapp. I thought should have a standard on doing the drink? But each time I ordered, I received differently. Sometimes very good sometimes very bad. Like lucky draw. Today I bought four, the barista just stood there looking at me. EXCUSE ME. I dont deserve a recycle tray (like egg tray but I dont know how to name it) to put on my 4 drinks isnt it? We paid for service taxes but got this kind of serve in high ranking...
Read moreHello, I would like to share my concern regarding the service at Starbucks Village Mall. I understand that the store receives a high volume of customers, but as paying customers, we also expect attentive and efficient service. Unfortunately, the experience today did not reflect the standard that Starbucks is known for, and I truly hope the management will look into this matter seriously to improve both speed and customer care. I would like to highlight that my drink tastes very bland, almost like it has no...
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