Dunkin' Donuts Shell Ampang — Restaurant in Kuala Lumpur

Just now I went there to buy donuts and drinks. The server was very confused about their own menu and didn’t know what set was available. I wanted no ice and no sugar for my drink. Instead of telling me they cannot do no ice, he laughed sarcastically at me and make me uncomfortable. His attitude towards customer is sickening and extremely not professional. Next, we asked for whipped cream and he gave creamer. He does not know the difference between whipped cream and creamer. I do not know how he is trained to work there. Very bad service. Will...

I really disappointed this morning,I clearly show the pamphlet of the 6.90 combo,what I ask the staff is what kind of coffee I can get in that combo,she literally say I can choose between latte, Americano or ice coffee,then when I choose latte,she made the set of 2 doughnuts n 1 latte instead of the set I choose earlier,please train ur staff to listen on what...

Really worst experience came around 11.50 nobody at the counter, staff leave his contact no. When I called he said he was on his way to the store. I have waited half an hour but he never came and he off his phone. There were no signs showing the break time or lunch hour. So I am truly disappointed. There were few customers were disappointed too coz no people at...