McDonald's Petronas TPM DT — Restaurant in Kuala Lumpur

HORRIBLE and almost got SCAMMED. i urge that you read through if you want to keep your bank details safe.

drive-thru service randomly changes between cash only and card on THE MOST unexpected days. and the only classic excuse they provide is “machine rosak”. why cant your service put up a sign to show drive-in customers whether you’d accept cash only or card on certain days?? already working adults, might as well utilise your creativity????

came in to drive-thru NOT KNOWING that they only accept cash (even though previously they accepted CARD) and the guy in charge was responding very slow and messing up my order. he seemed like he was either new to his job or he was rather a fake employee who didnt know what theyre doing in their job.

came in to pay with card but he asked for cash, but i chose to use card. the guy then suggested that he bring my card to the front counter and pay there. he then proceeds to ask for my PIN NUMBER??? ARE YOU SERIOUS? WHO IN THE RIGHT MIND IN THIS ECONOMY WOULD ASK FOR SOMEONE’S PRIVATE INFO? NO COMMON SENSE ISSIT??

got off my car and went to the front counter to pay, but that same guy was not responsible enough to show up and give me the chance to pay using my card and made me wait for SO LONG.

because of this one irresponsible boy, hes the reason there was a LONG QUEUE OF CARS at the drive-thru and they had to wait for ONE HOUR PLUS.

do not come to this Mcdonald’s here, drive-thru service is a atrociously RIDICULOUS and i demand that this worker bear responsibility and the consequences for his actions IMMEDIATELY. skinny malay man who took over drive-thru service, 3-4pm,...

Kitty, my two friends, and I recently had the pleasure of both dining at McDonald's Petronas TPM Drive-Thru and making a pit stop at this location during our motorbike ride to Genting. Our experiences at this McDonald's outlet have been both delightful and memorable.

At the drive-thru, the convenient service within Petronas TPM impressed us with its efficiency and friendliness. The menu variety at McDonald's offered familiar and satisfying options, suitable for a quick meal on the go or a casual dining experience. The quality and taste of the burgers, fries, and drinks were consistent with the brand's reputation for tasty fast food, leaving us thoroughly satisfied.

On a rainy day, seeking refuge at McDonald's Petronas TPM for a coffee break and donning our raincoats, we opted for the 20-piece nuggets. The nuggets came with a twist - not just BBQ sauce but also cheese and lobster sauces. The lobster sauce shone with its delightful flavor, surpassing the cheese sauce, while the fries, unfortunately, were lukewarm and slightly soggy, missing the expected crispness.

Despite the minor hiccups with the fries and nuggets, McDonald's Petronas TPM remains a convenient and comforting stop for us during our adventures. Whether for a quick meal or a coffee break, the friendly service and familiar atmosphere make it a cherished spot along our...

Busiest outlet in town, this place is packed at any hour. Don't quite fancy the new self service order electronic board, the response time is very very slow, I saw so many customers who keeps tapping the screen, 'cos not sure whether they have selected their items or the machine is "hang". And the Q will build up until McD staff came to rescue. Another shortfall of this electronic board is that if you wish to pay by cash, you need to queue again with your order at the cashier counters to make payment, then why bother to order from the electronic board, might as well you ordered and paid direct at the cashier check out. Problem is, when you approach the cashier counters, she will ask you to go to the electronic board. *Sign!

As I can't place another review, I shall continue from the previous one. This is the second time this happened to me, we came for custard pie, paid for it and when we pick up our order, only to realise they gave us apple pie instead! Upon asking, her told us they ran out of stock. Is this the service we expect from McDonald...