very bad service. I love eating mcd, but this time im really disappointed.we came here around 9 o'clock, but we receive the foods almost near 10.30 pm, what are the reason for the delay?!!! The machines already closed, i really didnt know what reason can make my food so late to sent. After we complained with the workers, but they looks like trying to pretend didn't see us, whatever u guys are newbies or what, is this the attitude to serve ur customer??!!!! After we received our food, there are an errors for our food, we ordered 2 curly fries, 1 normal fries, 1 sweet and sour sauce, but we only received 1 curly fries, and two normal fries, and no sauce is giving to us, is this ur attitude and ur manners giving to ur customer??? After we told the workers about the error, they let us wait abt 30 minutes, 3 fries let us wait 30 minutes, are u cooking golden fries or planting the potato??? When we received our food is abt 10.30 pm, and the workers started chasing us bcs the closing time is 10 o'clock, i really disappointed for this time service!!!! Not coming back again. Mcd should really train ur workers well, don't let any workers who doesn't had manners downgrade ur image to popular....
Read more3 times visit to this place, ordered via drive through and we got it all wrong. For all 3 times. The latest visit was today. Also ordered through the drive through. My husband went out to the counter to exchange everything that we fot it wrongly. So frustrating. And no single apologies received from the floor manager. Upon driving the car away from this outlet, then we noticed that our coffee were all with sugar. We did asked clearly for NO SUGAR. 2 times during ordering and the 3rd time during collecting our drink at the counter. But still, we got all them with sugar instead. So returned back to the outlet, just to collect our correct drink which is without sugar. Went to the counter, lodged complaint and I got acolded by the floor manager instead. Named Nurul Ain. It was not my fault at all. I waited for another 15 minuted just to get the coffee done. 3 cups of iced coffee latte took them that long. The drinks came and not even a single apology from the floor manager, as expected. Very bad attitude. Sorry McD Temerloh. Your service is very poor. The coffee here never taste...
Read moreThis McDonald's food is just average; the main issue lies with the attitude of the staff. We noticed that there were 3-4 empty tables, yet the table service number plates were left on them, making it seem like they were occupied. Despite a few staff members passing by, they ignored this. The tables and floors were also dirty. We had to wait around 15 minutes for our food, which was acceptable, but when it was served, the staff placed it on the baby's side of our table instead of in front of the adults. This was quite thoughtless. After we finished eating, the table service plates were still there, indicating a lack of diligence from the staff. When we got home, we realized they hadn't given us the toy that comes with...
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