Mixue @ Maju Utama — Restaurant in Penang

I ordered a no ice and less sugar lemonade but it turned out a less ice and less sugar lemonade. After that,I went back and told the lady malay staff knew.

This is how she served me,she just filtered the ice and without wearing any gloves or wash her hands(before she came back to me, she was playing her phone).She just used her nails to open the drink. It is very unhygienic especially when someone is using her phone. Her working attitude is perfunctory.

If the case happens in other branch, they will change a whole new drink immediately but Kampung Baru Maju Utama MIXUE...

Worst staff ever, the only Chinese female staff at the shop during the time we came. so rude, disrespectful and sarcastic towards us. Like we owe her money. We talk to her and ask her question politely, she answered us with an annoyed tone of voice and facial expression. Don't work for F&B if you gonna display such...

I’m honestly shocked by the poor service at this Mixue outlet. As a paying customer, I was refused access to the restroom because it’s “for staff only.” This is extremely inconsiderate and unprofessional for a business serving food and drinks. I left feeling very disappointed and will definitely not return to this...