Tealive Bandar Sri Damansara — Restaurant in Petaling Jaya

The staff was seated outside smoking. When he saw me walking into the shop he asked me to return at 8pm, I asked him why, as the shop was brightly lit and definitely looked open. He said he's on his break 😅 not sure if this is true, but if it is, the management should take a look into implementing better SOP to ensure staffs are able to take break without misleading customers. Surely there's a better way to do this, maybe like a closed for break notice with a barricade? As a shop owner myself, this is what I ask my staff to do when we are...

The female cashier, whose name I believe is Esha, was very rude when I asked for an explanation about my order. She yelled at the staff in front of customers, making me feel uneasy. Please appoint some professional staff who can respond politely to...

This is the slowest place on earth. I spent 40 minutes waiting for a coffee smoothie with only 2 people in the queue. They took our orders after waiting for 15 minutes. 3 ladies working on online orders so slowly and conveniently....