Been to Secret Recipe 1borneo last saturday (16 oct 2021). My family 'must orders' was always a bowl of Ipoh Hor Fun. This time its Very dissapointing on the poor portion like we only had about 3 - 4 spoon of the noodles and thats it? We have ordered 4 bowls of Ipoh hor fun and I thought if only mine was lack of portion. But guess what, all 4 bowls are the same! It seems that the cook had to cut off the amount of the portions.
I hope (SR 1 BORNEO) can take a look of the product quality. The Customer came bcoz they trust your quality!
There' s no excuse for if you are running out of the ingredients/component or what so ever because at the end of the day, we still pay for the same...
Read moreDecided to put this down just in case anyone needs it, uhh... I personally recommend not to come here when it's fully business hours. I ordered meatball speghetti for myself only because I'm the only one ordering and it took an hour for me to eventually cancel it, because I had other things to do. To be fair, there were A LOT of people in there for some reason... Probably because it's Friday.
Just please do better in your service because it's pretty concerning especially how long you take to cook my...
Read moreOn 15th April bought Choc Indulgence.
I'm a fan of secret recipe products. But this time the cake quality is totally out. My colleague ordered the same day, she complaint too. It's like the cake been there for so long (expired) and not kept in a proper level cooling temperature.
We hope you re look into the cake condition before selling it to customers.
I understand it is MCO period, but it is not an excuse for us to not maintain the product quality. Customer came coz they trust your...
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