We dinned on March 11th between 10am-12pm. The food was good but our server was AWFUL! From the moment she walked to our table, she had an attitude, showed no patience or manners. Once we were done eating and were ready to pay, I gave her 1,000 pesos for our check of $991 for 3 people. I was NOT planning to leave a tip other than the change due to the horrible service from this "woman". She had the audacity to call me out and follow me to the front with the receipt on hand pointing out that the tip was not included in the check. Practically demanding a bigger gratuity. For what?, for the awful service she provided? I only have her 20 more pesos just to get her out face, she still looked unpleased. I just walked away, I didn't need to add stress to my day but I really don't plan to ever go...
Read moreHalf a dozen tables open, long line of people wanting to get sat, 15 mins to get sat. Doesn’t help that nobody was working the hostess stand. Then took another 15 mins to get the server to come to the table. By that time we couldn’t even order what we originally wanted because there wasn’t enough time to get it back from the kitchen and eat it. I’ve worked in restaurants and in food service and from what I could see, the employees have zero desire to work efficiently and zero desire to please their customers. And it does not seem like they are eager to hustle and earn tips either. Poorly run place that shouldn’t take it for granted that people in the airport do have other options for breakfast. Next time I’ll walk to a Bol Corona and get a burrito instead of wasting my time...
Read moreMuy buenas tardes el día pase una experiencia espantosa(para no decir otras palabras), al llegar ningún mesero se nos acercó para asignarnos mesa,(lo cual mi mamá estaba cansada y solo quedaba un booths libre pero con dinero(propina) y platos sucios , lo cual esperé parado por que había dinero en la mesa, pasaron 10 mins y nadie se acercó, en cuando voy a la entrada a decirle a un mesero que tenía el celular en la mano que si me puede ayudar con la mesa , pasaron 25 min para que nos tomara la orden, no teníamos tanto problema por que venía retrasado el vuelo, donde yo pido un café y un postre , cuando me dan el café me dan 2 lechitas entera , lo cual soy intolerante a la lactosa, me paro a pedir un poco de leche deslactosada y la muchacha me Dice que perfecto , después de ahí jamás se dieron tiempo para checar la mesa , al pedir la cuanta un mesero se me aproxima y con la tableta en la mano me dice el monto de 613 sin darme el ticket, donde le menciono que me puede dar el ticket y regresa con otro de 685 cobrándome un platillo que no era mío y la leche para el café Lo cual le menciono al mesero que la cuenta está errónea y me dice que lo checara con el encargado , quitándome el Platillo pero diciéndome que tengo que pagar la leche, donde dos meseros se ponen a discutir con migo enfrente de todos los clientes ,
Les pido a todos que pidan el ticket y revisen cada artículo
Por qué el mesero ya sabía que me estaba cobrando de más al llegar sin el...
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