Ah Cacao Chocolate Café — Restaurant in Cancún

I decided to visit after seeing numerous ads on Instagram. The café itself had a cozy atmosphere and was quite crowded. I waited in line to place my order, reviewed the menu, and chose a mocha frappé — since their specialty is cocoa-based drinks — along with a ham and cheese croissant.

After paying, the cashier politely offered me a membership and took the time to explain its benefits. I declined, mainly because there were many people waiting behind me. I went upstairs to find a seat and waited for my order to arrive.

The ham and cheese croissant was toasted but slightly soggy, with an overly buttery taste that I did not enjoy. The mocha frappé, despite being one of their signature items, was far from extraordinary — a drink I believe could easily be replicated at any café, without the “specialty” label, and at a lower price.

What left the worst impression was being asked if I wanted to “add service,” essentially prompting for a tip, much like in a sit-down restaurant. For me, this speaks very poorly of the establishment. Personally, I would not return under any...

Unfortunately every food place in the La Isla mall is an American chain restaurant - except Ah Cacao. Skip Haagan Daas, Starbucks and McDonald's and come to Ah Cacao for your coffee & chocolate fix.

The shop is clean and modern, the service friendly and the prices reasonable - especially in a tourist area.

You must try the sipping chocolate. At $29 pesos or $1.61 US, you get an espresso sized cup of delicious chcolate. Less sweet than hot coco and chocolate milk, this stuff is grown up and delicious! Starbucks in California tested sipping chocolate about 10 years ago and it didn't stay on their menu long. If Starbucks' sipping chocolate tasted like Ah Cacao, you'd never order another frappaccino again (in general, don't order frallaccinos anyway.)

In total, we spent about $740 pesos on various edibles and other chocolate souvenirs to take home. We received a reusable tote to carry everything, which is nice.

If you're in Cancun and you want something unique and not American, come to Ah Cacao, you won't be...

We were staying near La Isla mall and were looking for a coffee shop other than Starbucks. We found it at Ah Cacao. In fact, after finding it on a second day, we came back each day until we left. The staff was super nice. We always ordered Latte and it was really good. We tried all the desserts, my favorite was brownie, followed by brownie. It’s really good. Chocolate croissants was also good while cheese cake and carrot cake were just okay. Chocolate tamale is different, not my favorite but interesting if you haven’t tried it before. Prices are very reasonable as well, ranging from about $4 to $7 per cod coffee (depending on size) and you can pay by credit card as well. There is also a nice outside seating area and a photo opportunity by the swing. In addition, we also purchased some natural chocolate for presents. Sometimes they have some samples to try but it’s really good. Overall highly...