Montemar Cocina de Tierra y Mar — Restaurant in Cancún

We went there for our first wedding anniversary. Service and food was OK. They didn’t have a drink menu. They knew it was our first wedding anniversary because I told them when I made the reservation. Seating was behind a concrete column so we had an obstructed view of the water. The ambience is fun for a group but not for a romantic dinner of two. Our server got obviously upset at the bus boy which is not professional in my opinion. The margaritas were very good on the first round but second round wasn’t consistent. The oysters were served with soy sauce, lemon, cilantro, and onions which was genius! The marrow was also good. The Cesar salad had full romaine leaves, so just bear in mind that you’re chopping your own salad but the croutons were good. Their portions are just right. Food had nice presentation. They have an attractive food menu. I was going to order the Kobe steak but after seeing the service, I didn’t trust that 18 pesos per gram would be well spent at this place. So I went with the safer option of seared tuna. It was Ok and I’m glad I didn’t...

The service is over the top at this restaurant and the waiters try so hard but it feels very mechanical and scripted and not natural and authentic.

We ordered a few main course dishes sides after starters, and the portions were massive and we felt we ordered too many dishes and could not finish all food. The waiter did not provide any suggestions or comments on the number of dishes ordered and at the level of service they are trying to provide, it would make more sense for them to suggest/comment on these points to ensure customers don’t over order.

The food is pretty average, some lacked flavours or seasoning. Selection of wines by glass (we tried three to taste) all tasted stale and oxidated which is a shame given it is a steak restaurant and people are more likely to go for red wines. Steak came blue when ordered rare but the quality of meat was acceptable.

There appears to be more staff than the customers and having three receptionists sitting by the entrance talking and relaxing doesn’t give a great impression of...

This is our single worst experience in Cancun, I don’t understand why this place has such a high rating, the service is extremely slow, the steak we got is very mediocre and the Mayan octopus came out cold and felt like left over food, but the food is not the issue here, the worst experience came from when we were about to pay, between 4 of us all 15 credit and debit card got declined even tho we used then right before at the hotel, and they changed machine, declined again without any notifications from the bank, meaning the issue is not with our cards but a front end issue with the machines, we had to go to an ATM and withdraw cash, again, cards worked at the ATM but not at this restaurant. At the end we gave them cash and told them how much we wanted to tip and expected changes, but they never came back with our changes, this feels downright scammy, after paying 4000 pesos all we got was this terrible experience, this definitely ruined our night out and we will never come back to this...