Chez Arnoldo — Restaurant in Guerrero

Sat down at a table that hadn’t been bused yet after trying to get the waitstaffs attention. After sitting there for over 15 minutes someone bused the table, but did not ask if I needed anything. I did say hello to him, but he didn’t even glance my way. A lady sat down with me (I enjoy family style) and they asked her if she wanted anything and ignored me. I waited another 15 minutes to try and catch any one working to try and order drinks for my husband (who was in the water) and myself. After 35 minutes of being patient I left. The other restaurants at playa gato were not accomodating either. Perhaps it was because it was a busy Sunday afternoon? I was ready to spend money, but there was no one that wanted to help me do that. Shame. Won’t be back there and will tell everyone to not waste their time...

Worst dining experience This was the worst dining experience of my life. It took an hour and 30 minutesto get our food and then it was cold. I repeatedly asked the wait staff to check on my order and they kept saying it was on a plate. I'm sorry I don't like to say negative things but this was the worst service and the worst restaurant I've ever experienced in my life and I wouldn't recommend it to anyone. The wait staff doesn't give you a straight answer the food was cold and took an hour and 30 min. They also didn't give us some of the ordered food but I couldn't waste any more time with them. Stay away from this place unless you like cold food and a long wait time. I would give it less than one star but that doesn't allow you to do it. Very poor service and food. A real minus 2 score in my opinion...

Second time there. First time was good, so we thought we would go back. Food was very good. The bill however had 330 pesos added to it. It also came with two complimentary beverages that were questionable to drink. We questioned bill and got that straightened out. The waiter seemed like no big deal but seemed to make a joke about it with his buddies up top. We ended up leaving a 10% tip but have been tipping 30% or more. Dumped complimentary beverages. Just did not trust. We won 't...