Coconuts Restaurant & Bar — Restaurant in Guerrero

Went for dinner around 5:30 last Friday. My wife's brother and wife were visiting for the first time from Oregon. My wife and I live here full time. They said Coconuts had really good reviews and insisted the 4 of us eat there, their treat. After our waiter seated us outside, and upon reviewing the menu, we asked to order fish and chips, which were not listed. The waiter promptly said "we don't have fish and chips". I said that I saw several customers with fish and chips just then, plus I believe I saw it mentioned on a menu outside. The waiter then declared that fish and chips were on the "bar menu", and if we wanted them we had to move to a table inside. So, we moved inside and were seated directly under a big screen TV which was obnoxiously loud, fortunately we got it quieted. We were never shown the bar menu, but three of us already had decided. My brother in law ordered a nice entree from the real menu. The food was good, but very overpriced. The experience sucked. We felt we were being treated as second class customers ... making us go indoors since we wanted items from the second class menu. It would have been a shame if some other customers had seen us enjoying ourselves dining in the nice...

Posting less favorable review after response from Coconuts to our poor service was answered with a statement that the night was busy. We were one of the first tables to arrive and were left unserved while other tables were served. In fact, other tables noticed that we were not receiving service and our dessert arrived long after many tables were served before us, and had arrived for dinner after us. I suggested that two women travelling alone might have been the issue. How else to explain that only our table had such a poor experience. Yes, the food and ambience was good but as solo women travellers I would be wary.

The attached will demonstrate that the restaurant was not busy...

We went here with some friends for dinner.

The service was very excellent - friendly, quick.

I got coco shrimp, one of their house specialties. The shrimp weren’t very good. They were over-breaded and you could taste flour. I’ve had much better.

My wife had dorado that was wrapped in banana leaves. Presentation was good but she said it was over-cooked and only ate about a third of the meal.

All in all very average food.

The thing that really got me was the price. Both meals were $585 pesos each. That is so far out of line for meals in all of our travels throughout Mexico. That would all be fine but the food just wasn’t really that good...