The steaks were cooked to perfection but we could not eat them because they were covered in salt. Kosher salt was also used as a garnish. If you enlarge the photo, you will see salt glistening all of the meat. The waiter took them back and put them on clean plates but the damage was done. Our mouths were full of salt. Everything tasted of salt: the wine, bread, salad. We left without eating and paid in full. We took the desert to go but they gave us the wrong order.
RESPONSE TO OWNER'S REPLY Thank you for your response. I paid $hundreds$ for a meal that no one would be able to eat. Each of the salt granules contains highly concentrated salt. The amount of salt on the meat was not visible. It only became apparent after a couple of bites that filled the taste buds with salt. The camera picks up the amount of salt on the meat. All that sparkles is salt. The loose salt on the dish contaminated everything that touched the plate. Everything tasted of salt: the meat, salad, bread, wine. We were so distressed that all we could do is leave without eating, pay the bill and drink water all night.
The food came to the table from the kitchen in this state. No warning, no options, no requests. I cannot imagine how any chef could make such an error in judgement.
I stay at Garza Blanca Puerto Vallarta for several weeks each year. I have enjoyed the beautiful ambiance and warm hospitality of Karuma often with the various activities extended to Tafer Elite Members...
Read moreMIND BLOWN - My family and I went over from Garza Blanca resort to eat at Karuma. All I have to say is wow. The service by Magdiel and his team was masterful. If you eat at a restaurant and have one memorable dish I would call it a win. But when 5 different dishes hit your worldwide best of list you just sit there shaking your head. Where do I start, the grilled octopus was perfectly cooked and charred to perfection. The best grilled octopus I’ve ever had. Then we had the short rib chicharron and our minds were blown when added to the tomatillo sauce and pepper sauce. Next the Greek salad rivaled the best Greek salad I had in Greece. I cannot oversell this perfection. Lastly and most importantly the ribeye blew my mind mind. It ranked with the best steaks of all time. One of the kickers was the chimichurri sauce and the horseradish sauce. The steak was perfectly cooked, Perfectly seasoned, and perfectly cut.
Meeting Chef Daniel was icing on the cake. What he has created from the incredible outdoor restaurant design to the incredible food creations is nothing short of a bucket list for eating in puerto Vallarta, in Mexico, and in life.
I cannot wait to...
Read moreWe celebrated our anniversary at Karuma and it was nothing short of magical. From the moment we walked in, we were made to feel incredibly special—our names were displayed on the screens, and a beautiful personalized message set the tone for the evening.
Our waiter, Antonio, truly went above and beyond. His attentive and warm service elevated the experience, making us feel genuinely cared for. The filet was perfectly cooked—flavorful and tender—and every dish we tried was a symphony of bold, unforgettable flavors.
The ambiance was exceptional: stunning views, a vibrant yet relaxed atmosphere, and music that perfectly complemented the mood. It was a night filled with joy, great food, and genuine hospitality. Karuma made our celebration unforgettable, and we can’t...
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