Vous Amour — Restaurant in Mérida

Very beautiful space, nicely designed and unique and cute BUT too bad the service and food wasn't. I prefer leaving positive feedback/reviews, but for a place that obviously went all in for the aesthetic, it's unfortunate that the food and service doesn't match. Coffee was cold and funky color and when I asked when it was made, they said in the morning and it's 2pm now. I asked for fresh ones for my client and the server chose to get defensive instead until he brought new ones. Food was ok, but it would've been nice to be asked " how would you like your eggs?" We finished half our plate,ONLY because we had been busy all day and skipped breakfast so this was 1st meal (which is our problem lol). Sadly won't be coming back or recommending. I even spent time taking photos and videos to share with my network and social...

Pretentious, very expensive place. The only French thing about the restaurant is the name. The menu has the same anglisisms that infest all Merida Menus, and the menu is just a copy and paste of the food of other places. There is no French dish other than the Croques that are everywhere else and a very different quiche than the real ones, which was tasteless and very, very small.

My food never arrived so I cannot comment on my Benedictines. The waiter took 45 minutes between serving the first order until I ended up cancelling mine. We were a party of 10, and I understand some delays, but in this case was excessive.

The general comment of the food was "it is pretty...

Tardaron muchísimo en siquiera entregarnos el menú. Te sirven café, sin explicarte qué hay dos tipos de café, el americano refil y el de la máquina de expresso (cabe recalcar que ofrecieron el café sin enseñarnos el menú) y nos sirvieron el café que quisieron. Muy buen café, por cierto, pero se me hace súper ventajoso no explicar las diferencias. Los vasos donde nos sirvieron el agua y los refrescos, olían feo. La ensalada del plato que pagué, era solo lechuga y col morada, las de las demás personas que me acompañaban tenían arúgula y tomates cherry. La avocado toast estaba ni crocante, ni suave, era una consistencia chiclosa. Los hotcakes, se supone que están rellenos, cuando pregunté, me dijeron que estaban rellenos de frambuesa o algo así, cuando enseñe el “relleno”, entonces se justificaron diciendo que era de “crema” pero no supieron explicarme qué crema era y honestamente sabía a masa cruda. Anexo foto del menú, para que vean que en ningún texto dice que está relleno. El croque Vous Amor, muy bueno. Los platillos no bajan de $170 y honestamente, no regresaría. No lo vale. Eso sí, la estética es hermosa y los uniformes de los meseros...