Restaurante Lucca — Restaurant in Nayarit

We had dinner reservations on February 13th at 6pm. The service was great when we first arrived. They got us bread, wine and appetizers. We then ordered our entrees. We ate our entrees and sat there for about 20 minutes with dirty dishes and empty wine glasses and not a single server stopped by our table. It was almost like they forgot about us. After about 25 minutes we just got up and left. They never asked us if we needed more wine or if we wanted dessert. The main reason I'm leaving this review is because my fiance was very excited to try the desserts but did not even get them off her to her. Very unprofessional. Even McDonald's asks you if you want an apple pie after you order your hamburger. The most frustrating part is that we live 4,000 miles away and this was a once-in-a-lifetime chance to go to this restaurant. The poor service really ruined the entire experience. I still gave it three stars because the food that we didn't get was excellent and I hate leaving this bad review. Overall it was a very disappointing experience. We have never received service this bad even in regular everyday restaurants. How do you forget a table in such a small venue? How is that considered fine dinning when the service is atrocious? We are very disappointed with the...

This was our second time going here. Both times were pure excellence. Service attentive, chef gracious, and prices decent. We weren’t staying at the resort so we were a paying customer. We got the calamari. Perfectly breaded. Highly recommend. We then got the filet. Done exactly as ordered. Carbonara fettuccini. This was a big portion. I could only eat 1/3 of it. Pork was on top not mixed. It was a nice decision by the chef in case you are not a fan of pork cubes and really prefer having bacon chunks. Peas would have been nice, as had in prior meals elsewhere. The chef gave us a mushroom soup cup, which was surprisingly delicious since we are not a fan of mushrooms. Lastly, the dessert. The sorbet was a nice choice to split. You get two scoops. The chocolate truffle comes in a ball with a chocolate shell. The dessert is covered with gold flakes. We highly recommend this place. Whether you’re staying at this hotel where the restaurant is or just going there for...

There is only one problem. There not enough stars on the rating system.

I would give 7 stars, ⭐⭐⭐⭐⭐⭐⭐ for the exceptional service food ambience dessert and drinks.

Staying at Grand Velas we visited here for dinner one night. I must say, we have been to many expensive "fine" dining restaurants but even after spending $400 to $500 anywhere we did not get this kind of service or food or the ambience.

We ordered the beef carpaccio, tomato soup, lamb, the mushroom risotto, even the eggplant parmigiana and the lasagna. All of these were out of this world.

This was by far the best fine dining experience...