McDonald's — Restaurant in Nuevo León

Do not come here at busy times, which is always. Poor client management. Sometimes they'll forget your order so ask if they've taken too long and check your food. If they did take a long time and the food is cold demand a new meal or for them to give you something else; they will because they have to.

Sorry if I sound rude but in this precise restaurant if you let yourself get stomped on, you will.

In the afternoon beggars may come up to you if you're eating in, just politely decline; they go there every day and not just once per day.

If you have doubts about your order always ask a manager, not an employee. The employees here are new young workers so they don't have a clue about customer service.

The restrooms are decent as they were somewhat remodeled. There's free wifi and places to charge your electric devices.

Hot tip: order for them to take your food to your table when ordering on the screen, don't wait while standing. I've noticed they have to prioritize the orders they have to take the food rather than the customers standing and...

This is one of the biggest locations of Mc Donalds downtown. And it shows. With 2 stories you will always find a place to sit and enjoy your meal. Just avoid 2 things to successfully eat here. 1. ONLY TAKE CASH more than the times i can remember they have their "sorry, no cards at the moment" sign up; or worse they just wait until you are already ordering after a 10 min line to inform you that they won't take cards. 2. FORGET ABOUT THE RESTROOMS, you would think that they have a better quality due to it's size but you couldn't be further from the truth. The stalls have 3-4 inches wide openings in all directions, so forget about privacy, and that's only considering you were brave enough to endure the urine flooded floors and sitting in that weirdly stained seat. The only reason i did noy give this 1 star is the food....

Such a horrible experience. Everything was so dirty and disgusting. I waited at the counter for a few minutes before ordering while the employees ignored me. They were too busy joking around and playing on their phones. When I finally got to order, I was told that there wasn’t any kind of soda available, only water & coffee.. ok.. ordered anyways. When I received my food I got potato wedges instead of fries. I told the worker that I didn’t order wedges. He said they ran out of fries and this is all they had. Wow. Then to top all they off they didn’t have ketchup either! How are they running without any fries,...