Clementina — Restaurant in Playa del Carmen

I was disappointed that they accepted my order on Rappi to then tell me several items were out of stock. They refused to refund me the items and insisted I swap instead even though I didn’t want anything else. Ended up waiting over 40 mins for a simple pastry and juice order because of the back and forth conversation. The pastries were good but the juices were not fresh at all, very bad...

Customer service isn't productive at all. I frequent this place, and for the most part I have to ask to be served, this situation has been for years, every time I come it seems that they are either under staff or training somme new, so maybe a problem with management? Productivity is really bad. Why do I continue coming...

Nice little neighborhood cafe. We had a OJ, cappuccino, fresh fruit with yogurt and granola and the stuffed bread with ham,gruyere cheese topped with an egg and served with rosemary roasted potatoes and a salad. The salad didn't have any dressing on it though...it was all very good and the other food I saw...