Zal Marina Progreso — Restaurant in Progreso

Skip this place. Extremely disappointing experience from start to finish.

I came with my family without a reservation and asked to sit inside because of the heat. The restaurant was practically empty, yet the staff refused at first and only agreed—clearly annoyed—after we insisted. I ordered a mimosa, but it had no alcohol. When I asked, they told me they couldn’t serve alcohol before noon. Fair enough, but then don’t charge it as a cocktail. They took it back, brought it again saying it “had a little alcohol,” which it clearly didn’t. I returned it.

They offered me a Clamato instead, which I accepted, only to be told later it would come without beer. Why offer drinks you can’t serve?

The food arrived cold, and dealing with the lack of judgment from the waiters, bartender, and even the manager made the whole experience uncomfortable and frustrating. Poor service, poor attitude, and zero professionalism. I won’t be coming back—and definitely don’t...

The restaurant began a 'soft opening' this week with a limited (breakfast and lunch) menu and limited hours (8:00 - 18:00). We live close by and will update our review as necessary over the coming weeks - but we hope that we will not have to. This restaurant, in its first week, met all of our high expectations and we hope it maintains this as it moves into full operating mode.

Try it - we loved it. In our opinion, not since Humo (now closed despite a 5* star rating) has Progreso had this kind of promising restaurant launch launch.

Breakfast on the terrace this morning was delightful, from the friendly receptionist to the manager to our wonderful waiter Francisco to the barrista to the servers - thank you for a wonderfully refreshing, new Progreso dining experience. Your building and ambience is a perfect complement to the International Maleçon.

We will be back this afternoon for our 'foursies' (4:00 p.m.) cocktail and our daily backgammon...

We visited on a week day for lunch and were extremely pleased. The decor .. gorgeous, view of the water, the staff amazing… and the food was outstanding! We had the garlic shrimp and the garlic (mojo de ajo) fish.. both excellent.. the pulpo (octopus) mojo de ajo, was the best my husband has ever eaten.. and he loves, and has eaten pulpo all around the world! The chef came out to chat with us, Paoula, our server was very professional and the coffees nice and hot as they should be. We have already made a reservation to return to this lovely establishment. At this time the restaurant is open for breakfast and lunch only but we were advised that they have plans to eventually add dinner as well. The flan with pina compote was...