Gaucho Prime Steakhouse — Restaurant in San Luis Potosí

March 2025 Second visit Unfortunately, the second time I attempted to have a late dinner here the hostess pretty much gave me some lame excuse that they were fumigating which obviously is doubtful since there were other clients present, I had arrived at 10:15PM, and the restaurant closes at 12:00AM or midnight. There isn't a dress code, but I was wearing jeans and a hoodie since I had just left the Sports Club Lomas after a workout, which I believe is the reason why I wasn't allowed to enter. The first time I arrived the manager actually greeted me and allowed me to have dinner, and in that case it was much, much later in the evening. I thought during my first visit they wouldn't let me stay and I even attempted to have it to go, but on the insistence of the manager, they went ahead and served me. The presentation of the appetizer was superb and delicious. The appetizer was some sort of sweet and caramelized beef ribs with mushrooms. It was unreal how delicious it was. I had a strawberry salad. The greens and fruit were fresh and and crunchy. The main dish was a salmon above was tasted like a bread of some sort. The salmon was cooked to perfection and the smooth taste of the cheese below was mouth-watering. All in all I would have liked to visit it again, but just as unfortunate as my rejection, I have a bad taste in my mouth left after such an event. I mean how would you feel if that was done to you? You could not pay me to visit again, and I doubt I will ever recommend this restaurant to anyone. Hope your service...

Entramos a este restaurante un sábado por la noche con la intención de cenar rápido y probar un lugar nuevo. Nos llamó la atención que a las 8 de la noche solo hubiera una pareja en el salón. Eso nos sorprendió un poco, pero decidimos quedarnos y formar nuestra propia opinión.

Lamentablemente, la experiencia fue en su mayoría negativa. Se olvidaron de traerme la ensalada griega — afortunadamente, al menos no la incluyeron en la cuenta. Los vegetales “a la parrilla” no estaban realmente asados, sino apenas al vapor; los espárragos y pimientos estaban semicrudos. El carpaccio de res no tenía sabor alguno. Cuando pedí pimienta negra, me trajeron un molinillo de plástico barato — algo inesperado en un lugar que se presenta como restaurante de alta cocina.

El plato principal, carne, lo pedimos en término medium well, pero llegó casi crudo, con sangre. El sabor era bueno, pero incluso tras una segunda cocción, quedaron partes crudas. El gin tonic tenía buen sabor, pero el gin apenas se percibía. El mocktail de frambuesa para nuestro hijo fue demasiado ácido y sin equilibrio.

Algunos detalles del servicio también dejaron una mala impresión. Una servilleta de papel sucia que mi esposo dejó en el borde de la mesa permaneció ahí hasta el final de la cena, a pesar de que ya se habían llevado los platos. El mesero que trajo la cuenta fue bastante indiferente y ni siquiera preguntó si todo había estado bien.

Normalmente no dejo reseñas, pero en este caso me desconcertó la actitud del propietario: no sé si está satisfecho con cómo están las cosas o simplemente no le importa. No le daremos una segunda oportunidad a este lugar, pero espero sinceramente que el equipo reconsidere su actitud hacia los clientes y tome medidas...

Service was mediocre and food was ok. Host came off as unfriendly, server lacked attention to details, and food didn’t live up to the cost. My fiancée and I ordered the same cut of meat and yet we received very different looking steaks. She ordered hers well done because she’s unable to medium rare due to her pregnancy. Most of the steak was medium rare. We also ordered grilled veggies which half of them weren’t even grilled. We asked for our food to go, we realized when we got home that only half of the food had been packaged to go. From 1 to 5, a 3.8 seems very...