My experience at Mood's Café-Restaurant today was quite interesting, although I did have a few concerns. The overall ambiance had a promising feel, yet there were certain aspects that left me feeling a bit unsatisfied.
Firstly, the view from the restaurant was disappointing. Its location facing the "chantier Naval" and Casablanca port meant that rocks and sand from the depot obstructed what could have been a much nicer vista.
The staff's behavior also caught my attention. The Moroccan original staff members didn't seem as friendly as I had hoped. In contrast, the sub-Saharan staff went out of their way to create a warm and welcoming atmosphere.
During our meal, a small issue arose when our order was incomplete. We had ordered the "Petit déjeuner 'Made in France' 85 Dhs," which included a bottle of water, yet it was missing when our food was served. When I brought this to their attention, their response lacked genuine concern or apology; they simply mentioned they would bring it later.
Additionally, there was a challenge in finding the restroom. When I inquired about its location, the staff vaguely gestured and said it's "over there." However, I couldn't help but notice that a female client received much more attentive guidance when asking about seating options. This difference in treatment felt unfair and discriminatory.
On the whole, my visit to Mood's Café-Restaurant had some positive aspects, such as the diverse staff and the pleasant ambiance. Nevertheless, there were issues with the view, staff interactions, and service consistency. Moreover, the culinary experience was also subpar. For instance, the café-crème lacked the expected richness, and the omelette lacked the finesse of a French-influenced dish. Even the toast with chocolate spread fell short of the French-inspired label it carried, and the yogurt seemed like it was prepared with minimal effort.
In conclusion, the food at Mood's Café-Restaurant failed to meet the expectations set by its French-inspired menu and name. It lacked the distinct flavors and finesse that one would anticipate. I am hopeful that the establishment can focus on improving their culinary offerings to genuinely reflect the essence of French cuisine and provide all clients with a more satisfying and memorable...
Read moreWe stumbled upon this new restaurant while searching for restaurant in the Marina area of Casablanca. We had plans to try out a French restaurant for my birthday but upon arrival the door were closed and the lights were out. That restaurant never updated their hours on Google. We contacted numerous restaurants in the area and none seemed very much interested in hosting us.
That was until we called Marassi. The hostess was kind and immediately set the tone for what was an amazing experience. Once we arrived we were immediately greeted outdoors and escorted to the restaurant. Once indoors we immediately were showered by numerous greetings from the hostesses, servers, and manager of the restaurant. We dined outdoors initially to enjoy the stunning view of the Atlantic Ocean but ultimately opted to go inside due to another guest pulling out his cigarette. In Casablanca it is a common thing for people to smoke wherever and it is even common to see this indoors sometimes. We spoke to the server and they immediately moved us to a smoke-free zone that still had a great view of the ocean.
Now on to the food experience. We choose an appetizer that had baked salmon dill and cheese on top of oysters. The oysters were large in size and were very filling. They brought out pita bread and eggplant dip accompanied with diced tomatoes. While enjoying our appetizers they showcased live lobster and other highend fresh fish to us at the table. I immediately said let's do the lobster. It comes with mashed potatoes, paella rice, sauteed veggies, and we even asked for liquid butter which they were able to accommodate.
The lobster was absolutely amazing and I have to say we loved the entire experience. They ended the night with a birthday song celebration where all their staff joined in on the fun. They brought us a chocolate mouse cake with ice cream and raspberry filling. This was the icing on the cake.
Definitely recommend this place to anyone looking for a great meal and will make it number one on the list of places...
Read moreTourists beware. First off I will say the food here was amazing and the service was great. The only issue is that when we asked for the check we were shown a card reader asking for 600 MAD and no itemized receipt. We knew this was too much so we asked to see our receipt and learned it was a “mistake” and the real amount was 400. This was a real shame since our experience otherwise was so great, and we were about to leave a big tip (we ran out of smaller bills and thought the service was awesome) until we realized they just tried to scam us. Now I know the restaurant may reply to this review saying this is false, was a mistake, etc etc, but if tourists are reading this— just be wary since this is a scam you’ll likely run into during your travels (this was not the first time we experienced this at a restaurant in Casablanca). I would still recommend this restaurant, just be careful and don’t let them upcharge you. I’m all for hustling and I understand why tourists get targeted under the presumption that they have money to give away, but this scam capitalizes on ignorant tourists and is definitely not the way to get by…not to mention it’s counterintuitive because it will cause the restaurant to lose out on money in the long run from patrons like us who actually pay attention to the cost of...
Read more