Like other say, the food is delicious but they cannot handle busy hours (every day). They usually are 30mins to one hour late or sadly the last time for me they did not deliver.
One hour and a half later I cancelled it, I asked them for a refund but said I would accept a delivery on a different day as well as I love their food. I was asked to call the next day as the owner would be in, I called but the owner wasn't there. Asked them to let him call me back but that never happened. Eventually I called again and asked for a solution, they offered me my money back or a new delivery that day, I chose for the latter.
Eventually with that new order which was placed more than 3 hours in advance they managed to be late, I called to ask where my order was and the guy had the guts to tell me he couldn't guarantee my delivery as it was too busy! I demanded my food! I was starving again by now, they already did this to me once, I wasn't going through another night dining late again. They rushed the order in 45mins(1,15h later total) delivered it half cold and wrong (I ordered a 14,99 bucket, they delivered the 12,99 bucket) but they did give two complementary drinks.
However this experience will make me never come back here again. I feel sorry for the employees who have to endure this inexperienced...
Read moreWe were around and decided to have dinner around. In Almere Poort centre aren't many restaurants where you can sit and have a drink besides the few around the beach. Kid's saw this chicken restaurant so we went for it. At least we could sit outside, because inside was more than 30 degrees!!! It took more than 30 minutes to get our bucket chicken and the french fries, the owner speak English but she said will learn Dutch in the future. Food was good but beter to order or take it home to enjoy it as you want. Price according with the expectations...
Read moreBesteld via thuisbezorgd, stond dat het 35 minuten zou duren van te voren. Na bestellen werd dit 45. (Valt te begrijpen soms is het wat drukker dan anders) maar heb na een uur toch maar gebeld, toen is me verteld dat het net de deur uit is dus dat het er aan komt, na nog een uur kwam het eindelijk binnen. Het was lauw, wel eetbaar maar niet heerlijk ofzo. Heb nog even met de bezorger gepraat, daar wordt dus van verwacht dat hij im 35 minuten langs 4 huizen in een 20km radius rijd in z'n eentje dus vandaar dat het laat was, verder wel een aardige gozer. Heb gebeld voor een refund, dat mocht ze helaas niet geven "in dit soort gevallen" waarschijnlijk omdat het te vaak voorkomt. Heb de optie gekregen om gecompenseerd te worden met producten de volgende keer dat ik bestel. Ik raad je aan hier niet te bestellen. Waarschijnlijk beter te doen op locatie zelf. Het was gwn een nare ervaring. De lieftallige bezorger vertelde me "laat een review achter en zeg: is...
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