Grandcafé De Zaak — Restaurant in Alphen aan den Rijn

On a Tuesday afternoon I decided to check out this place to have some lunch. It was not busy at all, only a couple of customers were there. The interior feels retro and sort of spacious. The personnel was friendly, helpful and proactive.

I ordered a sandwich (Italian bread) with steak, stir-fried onion, bean sprouts with oyster sauce. I asked them to remove the mushrooms, which they did! The overall taste was nice, although a bit on the salty side. The orange juice definitely helped to counter the saltiness.

Overall I give them 4...

The burgers and steak were good, we enjoyed them. But a big red flag on the hygiene!

One of the plates we ordered was shrimp skewers, but it was served with 3 hairs in it. We told the waiter about it, she apologized and replaced the plate. But the second one also came a hair in it (or they did not change the first plate at all)!

We told them again about this, but asked them to cancel the shrimp order. They just cancelled it with no other action! We did not like how how they handled the situation, and how the foolded us about the...

A safe place where they respect 1,5m distance, they have a list to fill in name and contact details. The menu is good and plenty for drinks, cocktails, snacks and food. The service is friendly and good. The price-quality is good. Another nice aspect is the location next to the river and the bridge that has to be pulled up to let the boats pass. All in all a good recommendation...