Porto Pescara — Restaurant in Diemen

I usually order pasta or pizza from this place and haven’t had problems until now, but this experience was ridiculous. I ordered caprese salad and the main ingredients are mozarella and tomatoes. When i called the restaurant to tell them there is no mozarella in my salad, no one could understand a single word of english and they kept on screaming at me that the order is on the way, when it had already arrived and hung up the phone on me 4 times. My boyfriend called and explained in dutch, so they said they will send another one. 1 hour later, the salad comes, the guy that delivered it look genuinely angry and requested to take the salad that came initially. I gave it to him and he was on his way. Very unprofessional staff unfortunately, i used to...

There was a big confusion with my order, since the pizza ingredients on the website didn't match what is on the menu - so I got fish instead of pepperoni on my pizza and almost two hours before I received it. They did resolve it in the end, so I give them credit for that.

Fries taste good and ingredients on the pizza were fine but the dough was really not good. It was soft and doughy and taste like bread. For that reason I probably won't order again.

But still 4 stars because fast delivery and understanding with the problem...

Low quality food with very bad customer service. I received an incomplete order after more than 1 hour and I had to ask for my refund from thuisbezorgd customer service, because the restaurant refused to send me the rest of my order (because the restaurant said that I live far away and it's not possible to deliver the missing kipburger).

I won't ever...