SHABU to go Eindhoven Zuid — Restaurant in Eindhoven

The worst experience I've ever had. After an hour of waiting it turned out that there was something wrong with the payments by credit cards, so they didn't even start preparing the order. The lady on telephone was really friendly and polite and promised to deliver the food maximum in 20 minutes, which would be still quite ok for me. But instead we had to wait another hour. On top of that the food was quite bad, we didn't even want to finish it. Pure disappointment...

Do not recommend! We have ordered countless times, every time the delivery takes over 1hr, we've had to call the helpline as we get no updates. Almost every time we have ordered, the wrong order has been delivered and we have to ask for replacements or refunds! Which is completely unacceptable as we have had to ask for refunds or replacements so many time! Tonight we waited for like 1hr 30 something minutes and once again got the...

Just thanks for the clients support here. I ordered food by Uber and didn't get in time ( I understand that it's happening sometimes of a lot clients or work) and I was need to go out, so didn't have time to wait and guys helped me to cancel order and was so nice and professional. What I can't to say about Uber contact center. For sure I will order more times here even bcz I'm sure that whatever happens guys here will do...