New York Pizza — Restaurant in Eindhoven

-They forget 7/10 times the lattuce that comes with some pizza's, we have to ask for it to get it. -They completely forget half of the ingredients on our pizza's we added/removed from the website with our orders once in a while. -They forgot complete items from orders, if you order a side-dish or a desert, it happens often they will forget to put it with the order, had to go back to the store and ask for it a couple of times by now. -Poorly cutted pizza's about half the times we order here, we get our own pizzacutter out in advance when we order here already. -Burned (parts of the) pizza happens too often at this store. -Employee's don't seem to care a even a tiny bit if the order is complete and correct when i pick up an order. -It's a mess when i pick up an order often, when they ask what order i've got, they have trouble with the system and takes sometomes several minutes to look it up in the system, and when they found it, it appears it was sitting getting cold right next to them. -Employee's/delivery guy's don't take into account that this store is located in a dense neighbourhood, they honk the horns of the scooters oftenly which wakes up people when they got night shift at work.

The owner of the store has told he owns a total of 4 New York Pizza locations in the area, i hope for the people that live near them that the overal quality is way better then this location is.

I really want to write something more positive in this review, but our orders have been incomplete/poorly cut/burned too often for that.

WHEN the order is complete and OK, the taste...

We ordered pizza with tuna and buffalo chicken pizza and there was almost no tuna and pizza was very thin and dry (we order NY pizza dough). The buffalo chicken was also super dry and had barely any chicken or cheese (cheese was crunchy/dry). I had to add ketchup and mayo on it (felt like murdering pizza) to be able to eat it.

I share it because I always thought NY pizza was better than Dominos, better dough, more ingredients and just better quality. But a few days earlier we had domino's pizza and it was 100% better, not comparable. I add pictures for reference but I feel like they do not reflect how disappointing this...

There is a New York Pizza location down the street from my house. But you can not select the location when ordering for delivery. So my pizza came from a different city. The poor delivery guy had to come on a scooter all the way in the rain. It took so long that the pizza was cold. I called New York Pizza and complaint. They offered me a new pizza. I refused because it would be cold again. Then they offered me credit for a new pizza. But why? I will never order again. So credit is useless. Finally they return the money on my...