SHOTS Hilversum — Restaurant in Hilversum

TL/DR wrote with a sharpie on a glass at the venue while drunk and got physically assaulted by the manager because of it.

I have visited the venue for the first time last night with a couple of friends. I honestly have no problem with the venue, I think is a fine place and you should go there, but unfortunately I've had a mild altercation with the manager, which doesn't make me feel like I want to walk into this place ever again.

We had a sharpie and made the unfortunate drunk decision of writing on the shots menu that is displayed on one of the walls of the venue.

During closing time, we've been approached by security, which was, for good reason, upset about the matter.

Since we were in the wrong, I apologized and asked some of the staff for a bucket and a sponge so I could clean the mess.

I want to make clear that during all of this the security was professional, and even though they were upset about the situation, they did not put hands on us, nor me and my friends did escalate the situation physically. We did something stupid while drunk and we wanted to fix the matter in an amicable way.

Unfortunately the venue manager was livid about the situation, and thought he had the right to physically assault me and my friends (I got kicked in the back while cleaning the sharpie, and my friend got choked and slapped). The security actually had to step in and push the manager away from us cause he literally assaulted us. The rest of the staff was actually in shock about the situation.

After a few minutes they asked me to stop cleaning since they had to close the bar, and charged us 1000€ for the damage.

On my way out of the venue I've been also hollered with some racial slurs from a staff member (you can see more reviews on here talking about the same issue)

Overall it was a very humiliating night, there is no shadow of a doubt that the venue had the right to charge us and ask us to clean the sharpie. They were right to be angry, and we apologized and tried to fix it verbally.

I do not believe that such situation gives somebody the right to physically assault someone...

I had an extremely disappointing experience at Shots Hilversum that I feel compelled to share. I visited the pub last night to enjoy the evening on my own. I wasn’t interacting with anyone or participating in the dancing; I was simply enjoying my drinks and the music. However, when I attempted to order my final drink, the bartender refused, claiming that I’d had enough. I’m an adult in my late 30s, fully capable of knowing my own limits, and I found it highly inappropriate for the bartender to make that decision for me.

When I tried to discuss this, the situation escalated unnecessarily. The bartender called the bouncer, who proceeded to push me out of the pub by locking my hands as if I had committed a serious offense. This was not only rude but completely unethical. Being treated with respect is crucial, and what happened was far from it. If I were the owner of this pub, I would seriously fire such security staff who try to manhandle customers even without taking an effort to discuss or handle it politely.

I strongly urge you to review the footage of the incident. If there was any wrongdoing on my part, I am more than willing to apologize. However, if the footage supports my account, I expect a formal apology from your security team. If this issue is not addressed, I will not be returning again. I’m more than happy to come if you’re ready to discuss. I’ve spent as a single person about 56 Euros. So I really demand an...

0 rating. Never go to this club if you are an expat. I am an Indian girl, I went to this club with my friends. After sometime the bald bouncer came and forcefully took my phone from my hand and deleted the pictures I took inside of myself dancing and asked us to leave and when asked about the reason he tried to physically assault us by shoving and pushing. He was outright racist. There was police nearby, when we went to them to ask for help they didn’t help us either. It is a horrible place for non...