Café Bolle — Restaurant in Tilburg

I visited this bar yesterday with three friends, expecting a fun night out, but unfortunately, our experience was far from pleasant. While the atmosphere was decent, the service left much to be desired.

We ordered seven drinks, which should have totaled 39.20€. However, upon reviewing my receipt at home, I noticed we had been charged 58.70€, a clear overcharge of 19.50€ for drinks we never ordered or received. I immediately contacted the bar via email to request a refund for the discrepancy, but my request was ignored.

This lack of response and accountability is incredibly frustrating. Mistakes happen, but it's how they are handled that makes the difference, and this bar failed to address the issue. I can't recommend this place based on my experience—double-check your bill if you do decide to visit.

Update on 20/08/2024

After 36 hours, the bar reached out to me, acknowledging the mistake and apologizing for the inconvenience. Although it took a week to receive the refund, I appreciate that they took responsibility and made...

I really like café Bolle, therefore I am a regular. The inside is trendy, with a rustic atmosphere and sometimes, depending on their schedule there's live music on the stage. Outside there is a covered terrace, and in the summer they have more seats in the square in front. It's a café, so it's very laid back, and perfect for dinners with friends. I believe their pricing is just right, as the food is slightly cheaper than the average for a café and has high-quality. Although not big, they have a decent selection of beers, so you will find something that you like. The staff is always cheerful and helpful. I would place the average guest age somewhere in...

Went here for dinner on a Tuesday night. We got the Bolbeque for 2 and it was a very nice experience having our own grill on the table and making everything ourselves. However, for 18.50 euros per person the Bolbeque has a below-average portion size. The only negative experience was the "cookie dough" for dessert. It was very disappointing and do not recommend it to anyone. It is two scoops of uncooked cookie dough without much flavour (no chocolate chips, either). There was a good atmosphere and the service was very polite. They have menu's in English. They have a large...