Suki Sushi — Restaurant in Bay of Plenty

In don't normally post negative feedback but the service was one of the worse I've had. The female behind the counter was rude and impatient, kept me waiting to be served for 4 mins ( no one else in shop). I spent more than $50 that one visit. I also ordered a teriyaki Chicken rice bowl, and in the meantime, the guy at the back who was supposedly making my order, kept coming out with different freshly made bowls of dishes and restocking the cabinet. They kept telling me to wait. 15mins later, I said to the girl behind the counter, look I'm Just going to take one of these already made up bowls and swap it out. She said no, I'm not allowed. I said to her but he's taking too long, and I've got my 92 year old mum waiting in a hot car? plus what I ordered costs $2 more than what I'm swapping out with?. She said no no no, you can't do that. So I keep waiting, eventually after 20mins , I walked out with my order and left the front door WIDE OPEN,ignoring the sign on the door PLEASE KEEP THE DOOR CLOSED! date of visit , Friday 2nd...

Yesterday I brought a Teriyaki Chicken Udon Soup. Whilst I was eating it I thought it tasted a bit fishy. Halfway through the meal I found a mussle in admist my Teriyaki Chicken. I then find a broken mussle shell in my soup (the size someone could easily have choked on). I then keep looking in the soup and to my disguist I find a pea crab at the bottom of the soup which must have been living in a mussel shell. I felt ill for the rest of the day. I'm not a chief but I also think there must be unsatisfactory cooking regulations at this establishment if they are mixxing chicken and seafood together when cooking. Luckily I'm not allergic to seafood but some other customer may not be so lucky. 100% will not be coming back to this...

The shop is understaffed, thus their waiting time is too long (circa 20-25 minutes for the custom orders), cooked dish often does not match the ordered one (as per the photos) . The portions of the dishes are small. Udons have too little amount of soup... It used to be a good sushi shop in past but not anymore. Recent experience is negative,...