The Lucky Thai — Restaurant in Christchurch

This seems to be the place we have been searching for since Baiyok 2 closed down. Really impressed with the tasty and healthy meals we got tonight.

I had the Phad Thai with chicken and it was the perfect level of sweet vs savoury for a Kiwi palate. Noodles were perfectly cooked and not oily like some other experiences I have had.

The sweet and sour tofu my wife had was well cooked with veges that were fresh and firm (not made limp by overcooking). The Tofu itself was the perfect density and very flavourful with a generous ratio to veges.

A nice touch that they have chosen to use biopak cardboard takeaway trays and rice boxes instead of plastic trays.

Will certainly...

Unfortunately, I need to leave a negative review. To be fair, their food was very good. Unfortunately, their customer service was not. I ordered a delivery through their website, and at the time, the website was advertising a 10% discount automatically applied at checkout for new customers. This discount didn't apply properly when I ordered, so I reached out via email, and after 2 attempts across a week, I haven't heard back. The promotion has since been removed from the website. The food was genuinely great, and I would have definitely ordered from them again if I wasn't worried about being ignored should I ever run...

The food is excellent. The service however is reflected in the name, you are lucky to get any. We were a party of four. Two of us received our meals promptly. The other two of us waited for 20 minutes before the waiter confessed that the chef had "forgotten" to cook the other meals. By the time they turned up a total of 30 minutes had elapsed. Predictably our meals were cold. No apology, just blame on a chef. And no they were not busy as we were the only people dining in and there were no take away orders. Go for the food. Avoid the service....