Breeze Indian Restaurant — Restaurant in Hamilton

Food: Let's talk about the obvious, their authentic Indian cuisine (also Halal) was amazing. My wife and I were intrigued to go there as we learned their head chef came down from our favourite Indian restaurant up in Auckland. We used to go to Auckland just to have his food. So now we wanted to make sure that we are getting the same taste here in Hamilton and yes, exactly the same and we are happy to save that extra petrol cost on extra food!

My wife and I went there for the Dinner buffet (5:30 to 9:00 pm). I would recommend you try their signature dish which is the Chicken Dum Biryani; chilly fish and chilly chicken. They do have vegetarian dishes, but I love my meats better. Do try their desserts as well, I would recommend the Double ka meetha and the fruit custard pudding as we both loved it! They do change their buffet menus everyday, so if you want to try these specifically, do call them and check on the day of your visit.

Seems they do take-away orders as well, just have to call and order.

Ambience and decor: Elegant is the word! Not the usual Indian decor you would have seen and no pungent smell of spices. We loved the whole ambience and the bright lighting.

Family friendly: Being a family business, they realise the importance of having clean toilets, clean hygienic high-chairs for kids. Also found their staff friendly, accommodating and most importantly smiling, which improves the whole experience.

Recommendations to Breeze: Add some gluten and dairy free options, this is something lacking for Indian restaurants and would make Breeze stand out even better. Being right at the centre of Hamilton CBD, parking is hard to find. Would be great for you to have a tie-up with an adjacent parking companies to subsidize the parking fee...

Upon entering the restaurant staff said that you have only 15 minutes to place the order as kitchen is closing soon, I reckon this is rude. We have placed the order in next 10 minutes of settling down. Food has not been served for good 45 minutes and no one came to us to check & update regarding the food. we asked about the order and seen only one staff ( young boy with curly black hair) and he said I will check and bring food. He came inside and the starters has already been made and upon touching it feels Luke warm and I told the staff it is luke warm and not hot as it is supposed to be served hot but the girl on the counter said i don’t think so , can you please eat in front of me and tell me if its actually not hot. Then, she went inside the kitchen and never came back and no update was made. After that we have to ask for mains but after 1 hour curry has been served without plates & cutlery served before that. Then no breads served along with that. In between order one of the MP came to the restaurant placed order and also had take away the food in 15-20 minutes which was unfair. The whole experience was dining out is to enjoy the food and ambience. I would not recommend this type of experience to anyone and would rate the customer service ‘zero’. Please make sure you have duty manager every time so that of customer has any issues so it can be solved at...

We were visiting on the 25th in a group of 5 adults and 2 children. We called to confirm if we needed to pre-book a table which we were advised to do and call beforehand to order our meals. We called and ordered various items. When we arrived there was literally no one else at the restaurant and a far cry from the impression we got on the phone that it would be very busy. We requested zero chilli in the food only to be given as starters chilli sheekh kebab. The place was clean and service ok especially since we were the only ones there. However our biggest dissappoinment was the poor value for money. Eaxh of the currys we ordered consisted of barely any meat pieves amd a disproportionally greater portion of gravy. The naans were so tiny amd thin we emded up re-ordering many more to fulfill the groups needs. To counteract the chilli my mother in law ordered a simple salad just a few cut tomatoes and cucumbers etc and also mango lassi amd they even charged $7.50 for a tiny plate of salad. We were so dissappointed by the poor value we opted to pass by the dessert and go elsewhere. Don’t normally write reviews and definetly not negative but no question about our disaapointment on this one especially when comparing to a local restaurant in aucklamd where we spent a similar anount of money. Would not recommemd this based on...