Movenpick — Local services in Hamilton

I am disappointed by the way they misleading with information of their store opening hours. It happened twice as there was time still shows that the store is open but the staff inside the store already pack their stuff and mopping the floor, when i asked them they said it's closed which is completely different then showed on Google. I strongly recommend to update the information of the opening hours to prevent the misinformation for the customer. Everybody's time is precious and everyone understand that you might close the store a bit earlier as no customers are coming by that time but it happened couple of times with me and now im not even bothering to try move n pick ice cream specifically in...

Underwhelming - Mediocre flavour options, nothing interesting or out of the ordinary. If you're looking for that, Duck Island is far superior. I was hoping that taste and presentation would redeem it but unfortunately it was a miss for me in this regard too. Flavour is fine, not bad but not worth the price. Tastes the same as any other ice cream. Presentation was sub par- I bought one of the mini sundaes and it looked nothing like the display huge example on the wall. I know this is the expectation at fast food restaurants - however this place sells itself as a premium ice cream bar - so I expected better. Staff were polite and friendly and it was clean and tidy, however it smelt like...

Great food friendly staff. Really enjoyed our experience we are definitely going back! Me and my partner had our toddler with us and the staff were absolutely amazing. She had spilt her fluffy seconds after receiving it and a staff member did not hesitate to offer us another FREE fluffy for our toddler. They engaged in friendly conversation always greeting us with a warm smile. The food was delicious and very satisfying we even got a voucher for our next meal. The ice cream was above average leaving with our belly's full and smiles on our faces I would highly recommend this place to all my...