Domino's Pizza Pakuranga — Restaurant in Howick

Visited Domino's for an afternoon lunch & takeaways. Enjoyed the pizza in my car on a sunny Auckland afternoon, loved the excellent crust toppings & wedges. The staff were friendly, noted my order & prepared it in good time. Contactless & as per covid lockdown guidelines. A most enjoyable experience & well worth visiting this place again & again. Absolutely recommend their pizzas & starters too. I did not find the crust too oily, the toppings were well & evenly distributed across & stayed well in place, looked colorful, appetizing & smelt delicious, almost tempted me to order one more & even larger! The drink can was also at the correct chilled temperature & one could see the staff took great pride in their preparations & served the customer very very nicely. The place (4 John's Lane- Pakuranga) was not too busy or crowded at around noon time, so I did not have to wait too long either. Overall a delightful experience & a great Pizza one eaten in car & the takeaway was also superb. The pizza was so appealing that I forgot to take a picture of the first one, but then took some pics of the takeaway one at...

So ordered a pizza as one does over the website added a topping got home NO TOPPING …. Went back only to be insulted and threatened by the staff the lady manager no hair net no hat and an attitude worst then anyone I’ve meet in customer service. If I spoke to anyone at my job like her and her 2 workers my boss would fire me. But alas this is Domino’s and NOBODY GETS FIRED …. They get commended and praised I would love to give a ZERO for everything. The staff messed up our order when I went back and asked for sauce to be added I a flat no we didn’t even get a refund but we did get told we are going to TRESSPASSED OMG don’t threaten me with a good time I am so not going back to your store or your other one in Highland Park. And people wonder wonder why Dominos have a bad rep it’s the STAFF THE MANAGERS …. They treat customers...

Staff are extremely rude and argumentative. It was pay day and we had enough money to pay and their machine said "invalid merchant declined". Delivery driver refused to go back and get another machine even though we told him this happened previously and our card works in the store every time. Would not recommend this store at all.

Also when we called the manager she argued and said that he was just in training but this is no excuse for his abrupt behavior. Eventually she hung up on my husband. Edit: it is simply not true. The first time this happened the driver was far more willing to get another machine. But every time I suggested this to the driver last time he kept telling me that it was not the machine. I literally asked him for another machine several times. That was his response. Your staff are...