Waka Bar & Gaming & Steakhouse — Restaurant in Nelson

The worse service I have ever had in Nelson got there at 630pm placed the children's meals order at 715pm then placed our order at 740pm we did not get the kids order until 820pm ! And our meals did not arrive until 910pm. There was only half a restaurant of people there and I have worked in the industry for 8.5 yrs it's the same as hanger 58 ok good but the service is atrocious I will not go back. I was talking to another customer who said they had been trying to pay for there table (split bill of 5) for 10mins with 2 still to pay and there was a server on the till...

Group of 8 and everyone got there food apart from 2 people turns out they were missed out even though the waitress wrote it down?? anyway about 15 mins later after they realised they had forgotten, the chicken burgers were brought out and one of them was completely raw!! When we complained their only solution was to offer 50% of that one persons meal.. my friend ended up with gnarly food poisoning all night....

We visited this venue twice this week as a family. Not only is the food FABULOUS but the service provided to us by Duty Manager Tom was absolutely brilliant. We dined with 2 children and Tom took their orders first to make sure we didn't have cranky kids, gave them colouring in to keep them amused and lets not mention their desserts!! Banoffee boat was a winner. Massive thumbs...