Thai2Go Restaurant and Takeaways — Restaurant in North Island

Good temp, lacked flavor

I had the red curry beef.

Commendation: The heat for a medium was about spot on (maybe a touch on the hot side but you expect that from a red curry so that was fine).

Recommendation: The Curry though hot lacked flavor and tasted quite watered down, I suspect that it may be due to frozen veg used in the curry as opposed to fresh (though I may be wrong). The rice was also not quite right, couldn't put my finger on it, like not the usual Thai rice was used, close to the right texture, not quite the right taste though. The Curry also tasted a bit too sweet like someone had been a bit heavy handed on the sugar to try to compensate for the lack of flavor.

Commendation: Good Service, friendly staff.

Conclusion:

Good service combined with the heat in the curry are the good points on this meal, the bad points was the lack of a full bodied Thai richness and the overly sweet taste to the meal.

Improvements could be made definitely so 3 stars this time round. It wouldn't stop me going back but not my first choice in...

Bad Customer service. On Friday night i ordered the chilli basil stir fry and was presented with a plate of mince. This did not meet my expectations of a thai beef stir fry. I told the waitress and she then proceeded to argue with me that it was a traditional meal. She then offered a replacement meal, which was nice. Unfortunately I was then accosted by the chef but also the owner of the restaurant who insinuated that I had no idea of what thai food was. This included asking me if i had ever been to Thailand (which I have, twice, and I was never served beef mince) and telling me that she lived for 8 years.

Collectively the group I was eating with had 15 years hospitality experience and were just as perplexed by the interaction.

It was a bizarre experience, topped off by the fact that they tried to charge me for two meals.

Just the reply to my review is showing the incompetence of dealing with criticism by this restaurant. Just to make it clear - at no point of my visit, have I been abusive...

We went here last night for my wife's birthday. Went to the counter to place our orders, but, the manager told me that he will come to our table and take orders. He kept passing us by 2 or 3 times. Had to call the attention of a wait staff to place our orders. Took a while. We ordered Massaman beef curry, not impressive, to be honest. Specially for their price. It got worse when we tasted the stir fry Tom Yum, it tasted too salty, not even a hint of sourness as you would expect with a Tom Yum, tasted more like black pepper seafoods with so much salt. Manager came to our table and readily offered us to remake the food or order another dish. Those are the only options offered. Putting into consideration the time it took for our first order to come, I declined. Manager just shrugged his shoulders and walked off. He could've offered something else, like a discount or something. May come back to see some improvements or maybe not at all. Overall experience was way less...