We had a disappointing experience at this bakery café. The service was poor and unwelcoming—it felt as if they were doing me a favor by allowing me to buy coffee or food. The staff showed no sense of customer service or friendliness. I understand that busy days can be stressful, but rushing customers and rudely asking them to move is not the way to make anyone feel comfortable or valued.
On top of that, the coffee was subpar. My latte was more like a flat white, and the Americano was closer to a short or long black, the cup was literally half way, when the Americano is supposed to have more hot water.
I hope this was just an off day for them, as this is the only option in the area for coffee and breakfast. Unfortunately, my experience wasn't pleasant, and I wouldn’t recommend it based...
Read moreI went to this coffee shop on 15th Feb 2020. I bought two éclair's and a breakfast muffin and cappuccino. the éclair was full of the cream and quite huge! it was so delicious :))) the cappuccino was sooooo nice!!! especially, the barista who are tall blond curly hair man was excellent customer service as!!! he was happy for serve to his customer. I was really happy all day:))) another two lady was soooo nice to me as well !!!
I back to this shop next day... the barista man, he remembered about me too. Thank you :))))) I don't know that when I will back to this shop again. cause, I live far faraway from this shop :(((( it's very sad.... I will highly recommends this shop for...
Read moreMy daughter had a pulled pork wrap and a custard slice. The wrap fell flat, lean on pork and lots of salad; the custard slice was OK but very commercial. I tried to make a selection with dietary requirement, that was impossible. Ordered a coffee and keto ball, both were fine. Nice sofa but no inside tables. My wife and son could not find anything so they had to go down the road to find something else.
Super disapointing, I have driven by this place in Tairua for years and this was my first chance to go in during their opening hours. The first staff member was very blunt, the second who attempted to engage appeared friendly but we didn't want to engage further...
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