This restaurant was recommended to us. We went and were waiting an hour for a prawn coctail starter for one. We were one and half hours waiting for halibut. They came out with one dish only although there were two of us there and we had ordered two. The halibut was delicious but my husband was then convinced to accept another dish (halibut all gone at that stage) which he did not like and was unable to eat. After arguing with staff we were of the opinion they were not going to charge us for second dish but when we got back to hotel we realised they'd charged us for everything. I realise the waitress didn't have good English and misunderstood us but we are not happy at all that they refused to take responsibility for the mix up and delay in service and argued with us again when we phoned to complain we were charged for uneaten meal. Absolutely appalling service and behaviour, I wouldn't recommend anyone use...
Read moreREALLY BAD SERVICE! We ordered the christmas plate nr 3 and received the christmas plate nr 2 instead. We told the waiter who took our order that we had received the wrong food but he insisted that we said we wanted the christmas plate nr 2. We told him that we didn’t but he wouldn’t back down. He even started shaking and stressing and we decided to just give up and eat the food we got.
We also overheard some other customers trying to get a table for 5 and he replied with ‘’are you trying to kill me?’’
I really hope you reteach your waiters on how to treat your customers because this was maybe the worst...
Read moreFood: good Price-performance ratio: okay Waiting time: extreme
The price was okay. The waitress was very stressed but nice and tried her best, although she barely knows any english. We ordered two main dishes and one starter and then waited...
Nobody in the restaurant got food for about an hour, then it slowly started coming. Eventually when the ones who came after us got their food, we asked the waitress. Short after we finally got our food, after waiting 1h and 46min!! At least it was good.
By the way, there is absolutely nothing for vegetarians or vegans. (Besides dessert and...
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