Hy's Sushi & Asian dining — Restaurant in Oslo

Ordered and paid extra for the Red Curry with Duck through Wolt, and by far this turned out to be one of the worst food experiences I've had in a long time. The duck tasted stale, as though it was cooked several days ago and reheated. That wasn't even the worst thing. I found two long strands of white hair in the food. I complained to Wolt, with picture evidence, who then passed my complaint on to the restaurant and they responded to say that I was lying about the quality of the food and that Wolt should not refund me. I also called the restaurant directly because I could not believe such level of utterly abysmal customer service. I spoke to a woman who told me that the hairs in the food could not have come from their kitchen because all their cooks have short hair. I have dark, curly hair. The guy who delivered the food was an African kid. Those hairs certainly did not come from me & I live alone so it could not have come from anyone else but the restaurant. She was very dismissive and rude, telling me that several customers have already lied about finding hair in the food to swindle the restaurant. I mean, if several people have already complained about hair in the food then that should tell you something. But no, it's because customers are lying. Just look at their responses to negative feedback on this very page, very condescending and rude instead of taking customer feedback seriously. After just 2 bites of this horrid dish, it went straight into the trash because I feared for my health if I had eaten the rest of it. There are many good Asian dining restaurants in Oslo. I eat take out food a lot so I know the average quality a dish must have. I like to support local businesses so I decided to give this restaurant a try. I should have stuck with my regulars. I would recommend that customers stay far away from this restaurant. Not only is the quality of food subpar, but the customer service is...

Bestilte fra disse på foodora og så umiddelbart at sushien var gammel - tunfisken var mørk rosa og luktet råttent. Jeg har ikke turt å spise. Foodora refunderte kostnaden av retten. Da jeg ringte restauranten skyldte de på leverandør og at fisken er slik når de pakker den ut. Hvis dette er tilfelle, skaff dere for all del en ny leverandør og ta ansvar for maten dere serverer. Denne maten blir folk dårlig av om de spiser. Mattilsynet burde tatt seg en tur her!

EDIT: Hei Huan. Og du glemmer å komme med en dårlig forklaring på lukten? Sushi skal ikke ha sterk lukt. Dette minner om ansvarsfraskrivelse og hersketeknikk, i likhet med overveldende mange av dine svar til andre anmeldere her. Og nei, google er ikke en tjeneste for trusler. Den er for å gi en ærlig anmeldelse av maten eller opplevelsen, slik jeg har gjort. At du velger å komme med trusler og hersketeknikker her når du svarer får være ditt valg. Dere ble meldt til mattilsynet i går, det er helt uansvarlig av dere å sende ut fisk som lukter og har den fargen. Sushi skal være fersk. Når det gjelder fargen, så har jeg sett igjennom flere bilder her og ingen av de har samme farge på tunfisken som det som ble levert i går. Det er fordi dere i dette tilfellet har sendt ut fisk som...

The take-away experience at this sushi spot is exceptional. Despite the food being prepared to go, the quality of the sushi remains remarkably fresh. Each piece maintains its flavors, textures, and presentation, proving that their commitment to quality doesn't waver whether dining in or taking out. It's a testament to their dedication to providing top-notch sushi, even for those...